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How can I enter my first reading when my account isn’t ready?

  • 24 October 2018
  • 2 replies
  • 85 views

I have received an email asking for my meter readings by today, ie 24th October but my switch over isn’t complete yet and when I select the meter reading option, it doesn’t allow me to enter any information because the switch isn’t complete? What do I do and why have I been asked for this when my account isn’t ready?
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Best answer by curtis 24 October 2018, 13:31

You can call OVO direct and give them your meter reading. Call them on 0330 303 5063 or email hello@ovoenergy.com.

You need to send them in during the switch to ensure they are able to set up your account from the right starting reads!
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2 replies

You can call OVO direct and give them your meter reading. Call them on 0330 303 5063 or email hello@ovoenergy.com.

You need to send them in during the switch to ensure they are able to set up your account from the right starting reads!
Ok thanks very much!

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