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Error message when trying to submit readings

  • 16 January 2018
  • 6 replies
  • 367 views

Trying to give meter readings this afternoon and all I'm getting is internal error come back later.
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Best answer by Lucy_OVO 16 January 2018, 17:11

Really sorry about this guys. We’re working hard to fix this - please try again in a few hours!

Lucy
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6 replies

I'm having the same problem
Sounds like they've got the gremlins in
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Really sorry about this guys. We’re working hard to fix this - please try again in a few hours!

Lucy
OK thank you.
Hi error message when submitting meter readings. keeps saying taking too long to submit !! please help
is this a crafty way to prevent customers not receiving self service rewards ?
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Every now and then our online account likes to play up, @redhead, as per the above thread. If you haven't yet managed to enter the reads please pop the to our team on Facebook, this will have no impact on your Self Service Reward.

Hope this helps!

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