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Who do I contact to upgrade the main fuse 'service head'?

  • 1 February 2019
  • 1 reply
  • 84 views

we are having a new kitchen fitted with lots of high tec appliances.
I have been told by my electrician that because the new hob draws power of 48 amps we need to have our service head upgraded and the tails also need upgrading.
He told me to contact my energy supplier to arrange this but there is no way of actually talking to someone in OVO as it says the phone line is for emergencies only.
Who do I contact to sort this service head out for me if I can't speak to OVo?

Appreciate any advice
Lori
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Best answer by normans_IHT 1 February 2019, 17:08

Hi Lori

This isn't something OVO would be authorised to alter due to the company not actually owning the service head, this would be an issue to raise with the power distribution network in your area.

DNO Map

Here is a link to a map showing the different DNO "distribution network operators" and the relevant contact details for each DNO.

Hope this helps a bit
Scott
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1 reply

Hi Lori

This isn't something OVO would be authorised to alter due to the company not actually owning the service head, this would be an issue to raise with the power distribution network in your area.

DNO Map

Here is a link to a map showing the different DNO "distribution network operators" and the relevant contact details for each DNO.

Hope this helps a bit
Scott

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