4 months ago, Community Moderator, Tim, announced that OVO was actually working on a new In Home Display Unit. They were being tested....... He also said "watch this space!".
Has OVO started to install these new units yet please?
Best answer by Darran_OVO
Updated on 11/09/20: If you have a SMETS2 smart meter, check out this IHD guide. If you have a SMETS1 smart meter with a Chameleon IHD, see this topic for your IHD guide. If you have a SMETS1 meter with a Pipet IHD, see this topic for your IHD guide.
The good news is that for new smart meter installations, we are now supplying the new IHD in limited numbers to extend the trial we were running previously.
As this is a new piece of tech, they are only available in limited numbers while we ramp up supplies, so won't be available just yet for customers that have already had smart meters installed and have the previous version of IHD.
As and when this changes in the future, we will of course let our customers know! We don't want to disappoint anyone but need to ensure they are doing the job we expect to support our customers first rather than just rushing them out to everyone!