Since having my new meters fitted the IHD loses its connection, sometimes for a month, I think it's faulty, does anyone else have this problem?
Best answer by Tim_OVO
I hope someone can help me - the IHD was set up Wednesday lunchtime (now Friday eve) and it still is waiting for current data
Still not connected,
Make sure it's near the electricity meter, and look for the 'WiFi' symbol top left of the meter screen. If it's not there, we might need to 'pair' the device to the meter, which we need you to call to sort: 0330 303 5063 Monday-Friday 8am-6pm.