Despite various phone calls and emails, the IHD only displays 'Waiting for Current Data.'
The only info I have received from OVO is that ' there has been some teething problems that we have been working to get fixed.' No indication of when this will be resolved. If there is a known problem with these displays, why are OVO sending out duff kit?
Best answer by Transparent
A. There has been a long-term problem with the Chameleon IHDs displaying erroneous costings. This is resolved when new software is installed (remotely) into the Communications Hub.
Have a look at this post here on another topic and the ensuing clarifications.
B. When an IHD is first supplied to a site, it has to be "paired" with the Communications Hub. So did OVO provide you with instructions to do this?
In either case, there is unlikely to be anything wrong with the IHD itself.
If the IHD hasn’t been paired yet, call the team on 0330 303 5063 so they can guide you through this.