Monthly readings for electricity and gas OK, but recently gas daily figures are not accessible. Complained and OVO phoned me and asked for a screen shot of the problem - I sent it and then got a reply saying it had been sent to the technical department to resolve. Time goes by and nothing. Irritating, as I have to guess the daily gas usage from the monthly bar chart.
Having been with OVO for 10 years (and Smart Meter being 4 years old), this is disappointing. Why the change?
Best answer by Ed_OVO
I think it’d be worth getting in touch with us directly, so we can chase up the tech case to see where we are with things.
PS: Thanks for tagging me into this one