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When is the new 'Chameleon' In Home Display (IHD) being made available?


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Userlevel 1
I see some data has come back but it looks like funny data to me, having quite a few days the exact same output and when you look at the other data you see actually only 1 day is used.
Im told that correct data is reaching OVO but thats no good to me.
If you'd like to send me the newer IHD rather than the pipit500 then maybe i could get the data from that rather than the website.?
Userlevel 4
Personally I think the IHD is an interesting device for about 5 minutes and then is not worth bothering with anymore. What I really want is a simple method for downloading the real time usage from the website (csv file?). Currently I have to manually record usage into a spreadsheet.
This device is so useless I am wondering if (when?) I can get an update. Even if I need to buy it. My pipit defaults to showing just the est annual bill for electricity (we don't have gas). This is a pretty useless figure and doesn't agree with the Ovo estimate when you log on. Some of the other pages are a bit more interesting but time out back to the useless estimate in a couple of minutes. Now I have solar I would also really like to see the export figure but of course it doesn't show that. I have heard some people have a more useful display but don't know how to get it...
Userlevel 5
Badge +2
Hey @Bluebeard06 - I've moved your query over to an existing topic on IHDs. Please take a look at Darran's 'best answer' for more information. ^Emily
Emily_OVO wrote:

Hey @Bluebeard06 - I've moved your query over to an existing topic on IHDs. Please take a look at Darran's 'best answer' for more information. ^Emily



Emily, the “best answer” is from a trial that was running over a year ago. Is there any official OVO update to this?

Thanks
Userlevel 5
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Hey @MadArgy. We're currently providing the new Chameleon IHD with all new installations of smart meters, and as replacements for any faulty Pipit IHDs. Due to stock levels, we can't replace all existing working Pipits with a new Chameleon right now.
Userlevel 1
I have just been offered a new smart meter to be purchased at the price of £28.

Do people think it’s worth purchasing?
Userlevel 4
UC Bear wrote:

Personally I think the IHD is an interesting device for about 5 minutes and then is not worth bothering with anymore. What I really want is a simple method for downloading the real time usage from the website (csv file?). Currently I have to manually record usage into a spreadsheet.


Me too!
Userlevel 7
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Within a couple of years I would expect IHDs to have changed radically.

To cater for Demand Side Response whereby customers can configure parameters to buy/sell energy within variable half-hour tariffs, IHDs must evolve to offer an intuitive user-interface which facilitates the setting of those user preferences.

When we're comparing the likes of Pipit and Chameleon, it is analogous to discussing the features on early digital mobile phones. Now that SMETS2 meters are starting to be deployed, the "smartphone equivalent" IHD must soon emerge to match the meters' capabilities.

I have no idea whether each Energy Supplier, like OVO, will still attempt to provide their own basic IHDs, or whether the likes of Samsung, Nokia and Huawei will enter the market and offer IHDs which work seamlessly across all Suppliers. The simplicity of the user-interface is critical. It has to permit sensible default-settings and basic operations which can be undertaken by customers who are barely IT literate.
Userlevel 7
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deyoung50 wrote:

I have just been offered a new smart meter to be purchased at the price of £28.

Do people think it’s worth purchasing?



Hey deyoung50,

OVO fit Smart Meters for free if you don't already have them. Check out your account on the website, you should see a banner at the top of the homepage advertising them.

Darran
Userlevel 6
Badge +2
Any updates on any upgrade paths for PipIT users to Chameleon, either paid for, or free? @Nancy_OVO, @Lucy_OVO, @Darran_OVO

Last we heard there wasn't... and my PipIt is still gathering dust in a kitchen draw.

With the migration to the new OVO smart meter online experience can we expect any developments in the area of IHDs and Real-time usage monitoring?
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