Solved

What is a credit tariff on the IHD?

  • 26 September 2019
  • 4 replies
  • 61 views

Recently had smart meters fitted and am now investigating the IHD functions. On billing I have entries under Credit Tariff. Not sure what credit tariff is and whether I should be on this tariff.
Any ideas please?
Thanks
T Newton
icon

Best answer by Amy_OVO 2 October 2019, 14:16

Ah OK, @T Newton, thanks for those screen shots, very helpful!

The credit tariff refers to your being a "credit" customer on a Pay Monthly basis.

The 15.32p per kWh should be representative of your current unit rate.

Hope this helps!
View original

4 replies

Userlevel 6
Badge
Hi @T Newton,

Not sure what screen you're referring to here - can you post a screenshot so we can have a look?

Thanks
Dear Nancy,
Thank you for your response.
The credit tariff on my IHD screen is obtained as follows;
Press account info on menu
Press right arrow twice and it states Credit Tariff 15.32 per Kwh. States also Credit Tariff for gas with a further press of right hand arrow.
Hope the screenshot helps.
Thanks again
T Newton

Userlevel 5
Badge
Ah OK, @T Newton, thanks for those screen shots, very helpful!

The credit tariff refers to your being a "credit" customer on a Pay Monthly basis.

The 15.32p per kWh should be representative of your current unit rate.

Hope this helps!
Many thanks Amy.
T Newton

Reply