My in home smart meter display, a Secure Pipit 500, has been showing the same information for over a month now even though it says the information has been updated to the current date and time. How can I reset it to show the correct information?
Best answer by Tim_OVO
Just putting out a general answer to this for other users with a similar query: your In Home Display (IHD) should be updating, but if it isn't the reason's not always clear. A fault is possible, but the IHD might also be too far from the electricity meter - simply moving it closer should sort this.
Send us a message via Facebook, Twitter or email (firstname.lastname@example.org) as we might need to swap it with a replacement.