I looked up the website on the Pipit documentation - www.securetogether.com - and they don't seem to exist any more.
Do Ovo have spare Pipits?
Best answer by Anonymous
You'll need to send us your faulty IHD - once we've received it we'll send you out a new one. Send us a PM on Facebook with your full name, DoB and account number so we can note down that you'll be sending back an IHD and so we can send you out a pre-paid stamp.
I'm sorry you've not had your replacement arrive yet,