This doesnt seem right to me. Even if/when the tariff is corrected it seems too high.
How can I get the tariff set to the one Im actually signed up to ? How likely is it Ive got a duff meter that is reading too high on gas ?
Best answer by Tim_OVO
Are you getting this costing info from the In Home Display (IHD)
We will need to fully set up your smart meters and your OVO account with your tariff and new meter details before the info on the IHD is exact. This might also be the issue with any costs displayed on My OVO so soon after the meter fitting date. Drop the Care team a message via Facebook, Twitter or email (firstname.lastname@example.org) to get this checked.
For more info on how to check for a faulty smart meter (very unlikely I should say) check out this page: https://www.ovoenergy.com/ovo-answers/topics/payg/traditional-payg/why-am-i-paying-more-than-i-expected-for-my-energy.html.
Updated on 12/07/2019