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Do I need to connect my Chameleon IHD to my WiFi?

  • 23 May 2018
  • 3 replies
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I've had a new smart meter fitted along with a Chameleon IHD - all working fine as setup by the engineer.

I've read several times on the forum of people asking how to connect their IHD to their WiFi. Do I need to do this and why?

The engineer told me that the meter connects to OVO via its SIM card and the IHD to the smart meter - no need for a wifi connection.
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Best answer by Tim_OVO 8 June 2018, 13:11

Hi @markfiveo

We've now removed all online features that require the IHD to be connected to your WiFi. As long as it's connected to the meter's 'Home Area Network' (HAN), your usage data will show on the device. More info on this smart kit here: https://www.ovoenergy.com/smart-meters

Here's the topic discussing the removal of this online live data: https://forum.ovoenergy.com/ihd-in-home-displays-64/why-are-ovo-disabling-the-real-time-smart-usage-features-1746

Tim

**Updated 23/07/2019**
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Userlevel 7
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Hi @markfiveo

We've now removed all online features that require the IHD to be connected to your WiFi. As long as it's connected to the meter's 'Home Area Network' (HAN), your usage data will show on the device. More info on this smart kit here: https://www.ovoenergy.com/smart-meters

Here's the topic discussing the removal of this online live data: https://forum.ovoenergy.com/ihd-in-home-displays-64/why-are-ovo-disabling-the-real-time-smart-usage-features-1746

Tim

**Updated 23/07/2019**
The Ovo smart meter fitted earlier this year only connects when it's near the mains meter (on an outside wall by my garage). It can't provide any information if I have it inside my house. Is there a way to fix this by connecting it to my home wi-fi network?
Userlevel 5
Unfortunately not @ddicom, we've removed this functionality. Check out the best answer at the top for more info!

Eva

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