I received an email yesterday saying that my opening meter readings were required and to enter them on either the website or via the app. The app directs me back to the website and the website says that my account is hold! I’m concerned about this as I haven’t had any emails about any issues with my switch progress and I’m worried that I may just end up being cut off from my utilities as OVO was due to start today as my utility provider.
Best answer by Transparent
Hi @MegMckenzie and welcome to the Forum.
You're not the first to meet this problem. It's just that someone in OVO hasn't yet progressed your https://http://ovoener.gy/myovo*My OVO[/url page fully functional at the outset. Different features get enabled as the switching process takes effect.