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Where do I input my opening meter reading online?

  • 26 March 2018
  • 1 reply
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I'm rejoining Ovo (I've always had masochistic tendencies) and have been asked to provide an opening reading. I've logged in under my few-years-old username and password, but can't find how to input the reading. I would imagine I have to delete my old account and set up a new one - but there's no guidelines on how to do that either. Any advice gratefully received.
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Best answer by ianfreeman 27 March 2018, 14:07

This has now been answered by CS, they advised me to enter my new user ID rather than my email address when I logged in, to avoid confusion with my previous account. This solved the problem!

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This has now been answered by CS, they advised me to enter my new user ID rather than my email address when I logged in, to avoid confusion with my previous account. This solved the problem!

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