I have switched from Brit. gas to Ovo and am trying to enter opening meter readings but because I had an Ovo account some years ago as soon as I go into My Ovo from any link my old a/c no.and I d no.come onto screen and I am told no readings are required as Ovo are no longer supplying me. Presumably others must have had this problem, whats the answer please.
Best answer by motormover
Phone call from Ovo told me change a/c no./id no. on my ovo page from old details to new and all was well! All done with patience and clarity. Thanks to the person who called me.