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I'm switching, but OVO have the wrong meter details - can you help?

  • 20 May 2018
  • 1 reply
  • 87 views

I just filled out the online form to switch to ovo. I live in a flat that is one of 3 flats that all have the same address and just different floors. We do all have seperate electric and gas meters and I have the codes from my previous suplier. When signing up I could only select the main address not including the floor. Now I am logged into my ovo I can see that the meter codes they have for me are incorrect. I can't see anyway to contact ovo and ask them to check and put this right.
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Best answer by Anonymous 25 May 2018, 14:15

Hi @graeme1562

You'll need to give us a quick ring so the team can correct this for you. You can reach us on 0330 303 5063 - the team are available until 8pm this evening.

Thanks,
Emily
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1 reply

Hi @graeme1562

You'll need to give us a quick ring so the team can correct this for you. You can reach us on 0330 303 5063 - the team are available until 8pm this evening.

Thanks,
Emily

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