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How does my final bill work and when will I get it?

  • 5 March 2019
  • 1 reply
  • 76 views

Hi
Can someone explain me in the end how is the bill because next month my contact is finish and every month I paid 62 £? And how I can cancel I mean I don’t want new contract.
thank you
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Best answer by Nancy_OVO 12 March 2019, 14:44

Hi @Valq,

If you initiate a switch to another supplier, your final bill will be sent to you 4 to 6 weeks after the switch has completed.

If you don't want to renew with us, you'd roll onto our standard variable plan and we'd continue to bill you on a monthly basis as normal.

Hope this helps!
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Hi @Valq,

If you initiate a switch to another supplier, your final bill will be sent to you 4 to 6 weeks after the switch has completed.

If you don't want to renew with us, you'd roll onto our standard variable plan and we'd continue to bill you on a monthly basis as normal.

Hope this helps!

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