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How do I join OVO?

  • 7 October 2019
  • 4 replies
  • 114 views

hello,
I am a new customer so, I want to join the website. (https://www.ovoenergy.com/moving-home)

but when I click the join, it just shows " the request of new password" page.

so how can I join the site?
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Best answer by Eva_OVO 11 October 2019, 16:37

It looks like you're clicking the wrong link, @Hye Min Kim, you need to use this one to get a quote.

@JacquelineH, you can access your account and pay your bill here.
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4 replies

I have been having the same trouble too! And I want to pay my bill!
Userlevel 5
It looks like you're clicking the wrong link, @Hye Min Kim, you need to use this one to get a quote.

@JacquelineH, you can access your account and pay your bill here.
Thanks for your reply Ovo, but the problem is that I cannot log on. I try and create an account and it says my email is already in use, so I ask to reset my password and no email comes through (I have checked spam folders etc). Help!
Userlevel 7
Badge +2
Thanks for your reply Ovo, but the problem is that I cannot log on. I try and create an account and it says my email is already in use, so I ask to reset my password and no email comes through (I have checked spam folders etc). Help!

 

Not sure why this wouldn’t be sent, unless there’s an issue with the email address we have on file for you. Can you call (0330 303 5063) or Facebook us to check?

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