OVO is my home energy supplier (and I'm very happy with the service) so I'd like them to supply power to the lock up but they say they can't because they were not the supplier who disconnected the old meter. I don't get it....
Other suppliers say similar things but, frankly, they've not explained it to me in a way that suggests they know what they're talking about.
The cables are still in place - only the meter has been removed.
I have the MPAN(?) code.
Best answer by Transparent
Hi @John Lawson,
Well I don't understand why OVO can't sort this for you, but let's see if I can help.
Since there's no meter there, this is effectively a new connection. The original MPAN number is of no consequuence. Looking at Ofgem's site they regard this as the responsibility of your Distributed Network Operator (DNO). Who it is depends on where you live.
There's a link at the bottom of the page to a PDF How to get an electricity connection which looks like it tells you all you need to know.
Once you've got a meter installed you'll be able to give OVO the new MPAN and choose an appropriate tariff.