It would seem OVO has had some IT issues as today I received an email saying my terms and conditions had changed. I am not and have never been an OVO customer.
Anyway I tried to log on, had to reset the password - to my email address and got someone else's account
Of course OVO are now shut until Monday
Seems like a massive data breach to me
Best answer by Tim_OVO
Your email is probably linked to another account - it might be a typo from the customer when they signed up.
I'll PM you now to get some details, change the email address and then raise this with our GDPR team.