Solved

Where's OVO contact details?


Why is there no contact ovo email address on MY OVO home page or any where else on the site
Does OVO not wish to be bothered by customers? If not please say. Then I can help by moving to another supplier.
Have noticed others on forum are having same problem. Can anyone suggest a supplier who likes to hear from customers?
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Best answer by PeterW 8 June 2018, 17:43

Its under need help: "If you have a question or just want to say hi, email us at hello@ovoenergy.com."

Here's a good self serve topic: https://forum.ovoenergy.com/my-account-my-ovo-app-website-103/self-service-why-phone-or-email-when-you-can-do-it-yourself-1823

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5 replies

Yes I was wondering that too. It is costly to call companies and wait on the line while they play music.
Userlevel 1
Its under need help: "If you have a question or just want to say hi, email us at hello@ovoenergy.com."

Here's a good self serve topic: https://forum.ovoenergy.com/my-account-my-ovo-app-website-103/self-service-why-phone-or-email-when-you-can-do-it-yourself-1823
Userlevel 7
Badge +2
Actually @geobow, OVO has a superb Customer Support Dept based in Bristol. They often gain accolades in the press for their helpful service.

You can telephone them direct on

0330 303 5063

Userlevel 1
I dont know where ninja has been calling it must be a diffenrt office to the one i,m calling please hang on oh just a minute ten minutes later on a mobile ill have to put you through to the complaints department . No call me back I,m still waiting 24 hours later .so can you tell me where your calling please
David Brannan
Userlevel 1
Great post
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