A reward for all your contributions!


Userlevel 7
Badge +2
  • Community Moderator
  • 884 replies
Building discussions left, right and centre? Forging yourself as a bit of a specialist or helping users with a range of subjects? However you choose to contribute, we’ve got the ranking and badges to reward you for all your efforts.

Your journey as an OVO Forum user is symbolised by your rank. If you help other users, your rank will change to reflect this. To become a legend, first you must choose your path!

Here are the badges you can earn along your way (you'll also need to make sure your profile is fully set up, including a snazzy profile picture):

- Power up: Earn this by becoming part of the community.
- PAYG Expert: Get this by being the person to talk to about anything Pay as you go.
- Pay monthly Expert: You’ll get this when you're a pro with anything Pay monthly.
- Smart guy: Earn this by being in the know with all things to do with smart meters.
- Energy saver: You’ll need to be a pro when it comes to energy efficiency to get this.
- Billing mastermind: Earn this by becoming an expert with billing and payments.

We're also looking at extra incentives, like visiting our HQ in Bristol. To be in with a chance, you have to be super engaged and helpful! When here you could try out the famous treehouse slide and enjoy a cup of moderator tea - milk, one sugar.

What are you waiting for? It’s time to get earning!

48 replies

Userlevel 6
Badge +3
Great idea with the badges etc. As a scout leader I'm all for badges!

Incentive is always good. I'll yab on about anything so getting rewarded for offering good advice is welcome!

Back in my less than professional days i had many a good night out in Bristol. I'll just take the tea now 😊
Userlevel 7
Badge +2
Glad you love a badge Aadil! And guess what, great news, you are our first user to win a badge on the forum! There's plenty more where that came from, so I wonder when you will win the next one and if anyone else will beat you to it!

A big thank you for all your contribution so far, we really appreciate it! Keep up the good work!

Darran :)
Userlevel 6
Badge +3
What a great way to get people engaging with the forum! (As well as a bit of healthy competition :) )
Userlevel 7
Badge +2
Emma, congratulations on winning the power up badge!

It's great to see some of our most engaged users being rewarded for their contributions and for sharing more about themselves so we can all get to know each other better!! :)

For those that have yet to win a badge, make sure you have completed your profile, you never know that may well help you earn something in return......... :cool:

Well done again Emma, make sure any customer service questions, you post them here first...!

Thanks

Darran
Userlevel 2
You're getting me very confused. I joined this forum yesterday. Today an email tells me "You have a message". I click on the link and a page tells me "You're not authorised to view this page". So I google search for Ovo Forum. Then it won't accept my password. I manage to find an access that wants my User name plus password. This gets me onto this page.
Then I look at the URL at the top which includes the words "anything-but-energy-25". Does that mean you don't want discussions about "energy" topics?
I'm an OAP so I don't want anything that's difficult.
Userlevel 7
Badge +2
Hi Yorick

To be fair that does sound confusing. We will have a look into why you saw that error message.

The email would have been to alert you that you had received a private message from me. You should have been able to click on the link and be taken straight to the message, but it sounds like this is where you had issues.

The URL I included in my message was supposed to bring you to this page, but by all means click on the The OVO Forum logo at the top to go to the homepage, where you can view all the questions and conversations ongoing, they cover a load of different energy based questions, plus some more fun topics that may not be energy related.

We've tried to ensure there is a topic for everyone.

We will check into the issues you had and keep you updated. Let us know how you get on, having a look around the forum.

Darran
Userlevel 6
Badge +3
Afternoon all

When I see the error message about "not being authorised to view the page" it just means I am not signed in. Signing into the forum rectifys the problem.
Hope this helps

Emma
Userlevel 2
Today, the email brought me straight here but I had to sign in to make this reply. So that's sorted.

Yesterday, I sent customer services a question about energy saving bulbs on an email. Will they send me a reply via email or post the reply on here (or even both)?
Userlevel 7
Badge +2
Yorick wrote:

Today, the email brought me straight here but I had to sign in to make this reply. So that's sorted.

Yesterday, I sent customer services a question about energy saving bulbs on an email. Will they send me a reply via email or post the reply on here (or even both)?



Hi Yorick,

It's good to hear your login query is now sorted. As for that email, I can see this was sent to our forum inbox - I've just sent off my reply to this now!

Tim
Userlevel 2
How do I start a new discussion topic?
Userlevel 6
Badge +3
Yorick wrote:

How do I start a new discussion topic?



Little pen next to your avatar. Click that and you'll be able to start a new topic 😁

Userlevel 7
Badge +2
[quote=Aadil]
Yorick wrote:



Little pen next to your avatar. Click that and you'll be able to start a new topic 😁



Good advice here, Aadil :cool:

Yorick - have you managed to get your discussion topic up and running yet?

Tim
Userlevel 5
Badge +1
Love the idea of badges. Also want to visit and slide down that slide, however can I have coffee instead of tea please. If I must have tea I prefer black with one sugar. xxxx
Userlevel 7
Badge +2
Smiter wrote:

Love the idea of badges. Also want to visit and slide down that slide, however can I have coffee instead of tea please. If I must have tea I prefer black with one sugar. xxxx



Pop round to our Bristol office, Smiter, try out the slide and we might throw in a coffee as well!

All in a days work,
Tim
Userlevel 5
Badge +1
Tim_OVO wrote:

Smiter wrote:

Love the idea of badges. Also want to visit and slide down that slide, however can I have coffee instead of tea please. If I must have tea I prefer black with one sugar. xxxx



Pop round to our Bristol office, Smiter, try out the slide and we might throw in a coffee as well!

All in a days work,
Tim



Sounds like a plan but from here to Bristol isn't exactly popping in distance. lol.
Userlevel 6
Badge +2
Smiter wrote:

Tim_OVO wrote:

Smiter wrote:

Love the idea of badges. Also want to visit and slide down that slide, however can I have coffee instead of tea please. If I must have tea I prefer black with one sugar. xxxx



Pop round to our Bristol office, Smiter, try out the slide and we might throw in a coffee as well!

All in a days work,
Tim



Sounds like a plan but from here to Bristol isn't exactly popping in distance. lol.



Why don't you make a day of it?! We have some amazing sights in Bristol such as Clifton Suspension Bridge, The SS Great Britain and Blaise Castle! We're biased but we think the OVO office is also up there with the top sights....

Lucy
Userlevel 7
Badge +2
Big congratulations to @Himmm on winning his first badge!

He joins the likes of @JohnKir1, @Gampopa, @Char P, @GarethMarlow and @Karlos in unlocking the Power up badge!

Join me in congratulating him by commenting below.

Darran
Userlevel 7
Badge +2
@Mattj3135 Just to say a massive well done on earning your first badge!!

Being a forum member for less than 24 hours too, that's pretty good going!

I'm sure some of our other badge winners will join me in congratulating you!

@Emma_G, @Aadil, @Karlos, @Gampopa, @Char P, @GarethMarlow, @JohnKir1

Well done and welcome to our forum!!

Darran
Userlevel 6
Badge +3
Congratulations :)
Userlevel 5
Badge +1
Woohoo!!! Well done!!!
Userlevel 7
Badge +4
Darran_OVO wrote:

Hi Yorick

To be fair that does sound confusing. We will have a look into why you saw that error message.

The email would have been to alert you that you had received a private message from me. You should have been able to click on the link and be taken straight to the message, but it sounds like this is where you had issues.

The URL I included in my message was supposed to bring you to this page, but by all means click on the The OVO Forum logo at the top to go to the homepage, where you can view all the questions and conversations ongoing, they cover a load of different energy based questions, plus some more fun topics that may not be energy related.

We've tried to ensure there is a topic for everyone.

We will check into the issues you had and keep you updated. Let us know how you get on, having a look around the forum.

Darran



I get the same message and it's because when you click the link in the email it doesn't use any saved sign in details an asks you to sign in again - it then takes you to the page :)
Userlevel 7
Badge +4
Thank you :)
Userlevel 7
Badge +2
Mattj3135 wrote:



I get the same message and it's because when you click the link in the email it doesn't use any saved sign in details an asks you to sign in again - it then takes you to the page :)



This should be resolved now, we did spot a bit of an issue but it should now be fixed.

Let us know if the problem continues.

Darran
Userlevel 6
Badge +3
Look what I got in the post!

Userlevel 7
Badge +4
Aadil wrote:

Look what I got in the post!



Mine came today am well happy - made my day

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