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Question

SEEKA threaten warrant of entry _ I am unable to get an appointment out of OVO

  • January 8, 2026
  • 2 replies
  • 80 views

I pay by direct debit and am in credit. For some reason I have without prior warning received a letter from SEEKA saying that unless I make an appointment with OVO for my electricity meter to be inspected they will apply for a warrant of entry. Absolultely no problem from my point of view with letting anyone in but I cannot get an appointment. NOBODY at OVO seems to understand and they keep asking if I need hel[p with paying my bill. I tried the Help  assistant who kept assking over and over again what financial issue I had and I tried telephoning twice and was cut off. What to do?

2 replies

Nukecad
Super User
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  • Super User
  • January 8, 2026

Letters from SEEKA are not about debt, they are about the meter/wiring.

It's SEEKA that you need to contact. (Not OVO).

See this similar thread from a couple of months ago:

 


Ben_OVO
Community Manager
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  • Community Manager
  • January 9, 2026

Morning ​@CatherineI and a warm welcome to the OVO Forum.

 

I’m glad to see you came to the Forum about this and have been answered straight away by ​@Nukecad. Sorry to hear you’ve had confusing conversations with our Support Team - I think that the info regarding Seeka appointments hasn’t been communicated as well as it should have been.

 

Please let us know when you’ve contacted Seeka, and of course fire any more questions our way.