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Question

OVO Energy app errors stating problems fetching some of your account information

  • May 22, 2026
  • 1 reply
  • 41 views

Receive the above error message when trying to login to the OVO Energy app on my android device. Deleted the app and re-installed it, cleared the app cache and app data on my phone and then re-installed the app again, reset my password, had the support team reset my email address to a different one, but still get the same error. I can logon to the website fine.

Any ideas?

1 reply

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I’ve just logged in to the OVO Energy app on my Android phone, and it appears to be working as normal. FYI - my phone is using Android version 16,