<?xml version="1.0" encoding="UTF-8"?>
<rss xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:dc="http://purl.org/dc/elements/1.1/" version="2.0">

    
        
    <channel>
        <title>Community Powered</title>
        <link>https://forum.ovoenergy.com</link>
        <description>On the Forum you can ask questions or take part in discussions.</description>
        <pubDate>Thu, 30 Apr 2026 11:50:58 +0200</pubDate>
                                
            <item>
                <title>Skoda Elroq and smart charging</title>
                <pubDate>Thu, 30 Apr 2026 11:39:37 +0200</pubDate>
                <link>https://forum.ovoenergy.com/electric-vehicles-166/skoda-elroq-and-smart-charging-20996#post153681</link>
                <description><![CDATA[ Perhaps you could let us know if/when you think the issue has been resolved because we can then mark your findings as the best answer so that it is easier for others (and us) to find. We really appreciate the feedback we get from customers. Peter ]]></description>
                <author>Peter E</author>
                <guid>https://forum.ovoenergy.com/electric-vehicles-166/skoda-elroq-and-smart-charging-20996#post153681</guid>
                <category>Electric vehicles</category>
                <comments>https://forum.ovoenergy.com/electric-vehicles-166/skoda-elroq-and-smart-charging-20996#comments</comments>
                <source url="https://forum.ovoenergy.com/skoda-elroq-and-smart-charging-166/skoda-elroq-and-smart-charging-20996">Skoda Elroq and smart charging</source>
            </item>
                                
            <item>
                <title>Solar Panel limits in Summer</title>
                <pubDate>Thu, 30 Apr 2026 11:28:39 +0200</pubDate>
                <link>https://forum.ovoenergy.com/general-153/solar-panel-limits-in-summer-21031#post153680</link>
                <description><![CDATA[ The Octopus export rate was cut from 15p to 12p on the 1st March effectively due to increased solar from more solar farms coming on line.  https://energy-stats.uk/solar-export-rates-cut/ Peter  ]]></description>
                <author>Peter E</author>
                <guid>https://forum.ovoenergy.com/general-153/solar-panel-limits-in-summer-21031#post153680</guid>
                <category>General</category>
                <comments>https://forum.ovoenergy.com/general-153/solar-panel-limits-in-summer-21031#comments</comments>
                <source url="https://forum.ovoenergy.com/solar-panel-limits-in-summer-153/solar-panel-limits-in-summer-21031">Solar Panel limits in Summer</source>
            </item>
                                
            <item>
                <title>ovo charge and solar compatability</title>
                <pubDate>Thu, 30 Apr 2026 10:59:11 +0200</pubDate>
                <link>https://forum.ovoenergy.com/electric-vehicles-166/ovo-charge-and-solar-compatability-21019#post153679</link>
                <description><![CDATA[ ​@connollyt46 thanks for posting these screenshots, and sorry to hear of potential further issues. I’ve reached out to the Charge Anytime team internally about this one, and they think this could be an issue on our side, that our Kaluza tech team may be able to look into. Please could you contact Charge Anytime about this one and send them your screenshots, and they’ll be able to forward this on to their tech team. Let us know how you get on - hopefully this is an easy fix for them. ]]></description>
                <author>Ben_OVO</author>
                <guid>https://forum.ovoenergy.com/electric-vehicles-166/ovo-charge-and-solar-compatability-21019#post153679</guid>
                <category>Electric vehicles</category>
                <comments>https://forum.ovoenergy.com/electric-vehicles-166/ovo-charge-and-solar-compatability-21019#comments</comments>
                <source url="https://forum.ovoenergy.com/ovo-charge-and-solar-compatability-166/ovo-charge-and-solar-compatability-21019">ovo charge and solar compatability</source>
            </item>
                                
            <item>
                <title>Skoda Elroq and smart charging</title>
                <pubDate>Thu, 30 Apr 2026 10:07:27 +0200</pubDate>
                <link>https://forum.ovoenergy.com/electric-vehicles-166/skoda-elroq-and-smart-charging-20996#post153678</link>
                <description><![CDATA[ This setting is part of the charge management screen on the Skoda. Easy to find.  ]]></description>
                <author>pebattrick</author>
                <guid>https://forum.ovoenergy.com/electric-vehicles-166/skoda-elroq-and-smart-charging-20996#post153678</guid>
                <category>Electric vehicles</category>
                <comments>https://forum.ovoenergy.com/electric-vehicles-166/skoda-elroq-and-smart-charging-20996#comments</comments>
                <source url="https://forum.ovoenergy.com/skoda-elroq-and-smart-charging-166/skoda-elroq-and-smart-charging-20996">Skoda Elroq and smart charging</source>
            </item>
                                
            <item>
                <title>Cumulative FIT payment statement</title>
                <pubDate>Thu, 30 Apr 2026 10:03:16 +0200</pubDate>
                <link>https://forum.ovoenergy.com/general-153/cumulative-fit-payment-statement-21033#post153677</link>
                <description><![CDATA[ Morning ​@Saving Grace - I hope you’re well. I’d recommend reach out to the Feed in Tariffs team to request this information. Hopefully they’ll be able to provide what you need. Their email address is fits@ovoenergy.com. Let us know how you get on . ]]></description>
                <author>Ben_OVO</author>
                <guid>https://forum.ovoenergy.com/general-153/cumulative-fit-payment-statement-21033#post153677</guid>
                <category>General</category>
                <comments>https://forum.ovoenergy.com/general-153/cumulative-fit-payment-statement-21033#comments</comments>
                <source url="https://forum.ovoenergy.com/cumulative-fit-payment-statement-153/cumulative-fit-payment-statement-21033">Cumulative FIT payment statement</source>
            </item>
                                
            <item>
                <title>‘Total Charges’ don’t match the ‘New Balance’- Even though the starting balance was zero?</title>
                <pubDate>Thu, 30 Apr 2026 09:53:19 +0200</pubDate>
                <link>https://forum.ovoenergy.com/the-archive-149/total-charges-don-t-match-the-new-balance-even-though-the-starting-balance-was-zero-16744#post153676</link>
                <description><![CDATA[ Nice to hear from you again ​@Buzby - I hope you’re well, and ​@Bendog thanks for your help here. ​@Buzby I’ve noticed similar with my online banking before, where the Direct Debit amounts displayed don’t match what I’m paying to the utility provider. If your Direct Debit is coming out at the amount specified by OVO then it’d be worth contacting your bank to see what’s the issue on their side. ]]></description>
                <author>Ben_OVO</author>
                <guid>https://forum.ovoenergy.com/the-archive-149/total-charges-don-t-match-the-new-balance-even-though-the-starting-balance-was-zero-16744#post153676</guid>
                <category>The Archive</category>
                <comments>https://forum.ovoenergy.com/the-archive-149/total-charges-don-t-match-the-new-balance-even-though-the-starting-balance-was-zero-16744#comments</comments>
                <source url="https://forum.ovoenergy.com/total-charges-don-t-match-the-new-balance-even-though-the-starting-balance-was-zero-149/total-charges-don-t-match-the-new-balance-even-though-the-starting-balance-was-zero-16744">‘Total Charges’ don’t match the ‘New Balance’- Even though the starting balance was zero?</source>
            </item>
                                
            <item>
                <title>Solar Panel limits in Summer</title>
                <pubDate>Thu, 30 Apr 2026 09:48:59 +0200</pubDate>
                <link>https://forum.ovoenergy.com/general-153/solar-panel-limits-in-summer-21031#post153675</link>
                <description><![CDATA[ Thanks everyone for your help on this thread - much appreciated. ​@Tricko - we look forward to hearing back from you, and hopefully we can help you get to the bottom of all this. ]]></description>
                <author>Ben_OVO</author>
                <guid>https://forum.ovoenergy.com/general-153/solar-panel-limits-in-summer-21031#post153675</guid>
                <category>General</category>
                <comments>https://forum.ovoenergy.com/general-153/solar-panel-limits-in-summer-21031#comments</comments>
                <source url="https://forum.ovoenergy.com/solar-panel-limits-in-summer-153/solar-panel-limits-in-summer-21031">Solar Panel limits in Summer</source>
            </item>
                                
            <item>
                <title>Skoda Elroq and smart charging</title>
                <pubDate>Thu, 30 Apr 2026 09:43:47 +0200</pubDate>
                <link>https://forum.ovoenergy.com/electric-vehicles-166/skoda-elroq-and-smart-charging-20996#post153674</link>
                <description><![CDATA[ ​@pebattrick thanks so much for this helpful update - I really hope you’ve found the fix here, it sounds promising. Is this setting within the Skoda app? It would be really helpful if you could share a screenshot if you get the time - this may well help others in the same situation. ]]></description>
                <author>Ben_OVO</author>
                <guid>https://forum.ovoenergy.com/electric-vehicles-166/skoda-elroq-and-smart-charging-20996#post153674</guid>
                <category>Electric vehicles</category>
                <comments>https://forum.ovoenergy.com/electric-vehicles-166/skoda-elroq-and-smart-charging-20996#comments</comments>
                <source url="https://forum.ovoenergy.com/skoda-elroq-and-smart-charging-166/skoda-elroq-and-smart-charging-20996">Skoda Elroq and smart charging</source>
            </item>
                                
            <item>
                <title>Unexplained half hourly usage pattern</title>
                <pubDate>Thu, 30 Apr 2026 09:40:10 +0200</pubDate>
                <link>https://forum.ovoenergy.com/smart-meters-136/unexplained-half-hourly-usage-pattern-21032#post153673</link>
                <description><![CDATA[ Good morning ​@rogerp64 and welcome to the community, I hope you’re doing well. Thanks for your post - this is a strange one indeed. I’m hoping that, as ​@Nukecad suggests, that it might be the gas usage displayed on the app - easily done. This guide gives some good info on all aspects of the ‘Usage’ pages:  If this isn’t the case, and the electricity usage is displaying zero usage between midnight and 7am, this could point to the meter being set up incorrectly, or just a technical error with the app / online account. Please could you check the browser online account portal, and let us know whether the issue is the same there? We look forward to hearing back from you. ]]></description>
                <author>Ben_OVO</author>
                <guid>https://forum.ovoenergy.com/smart-meters-136/unexplained-half-hourly-usage-pattern-21032#post153673</guid>
                <category>Smart meters</category>
                <comments>https://forum.ovoenergy.com/smart-meters-136/unexplained-half-hourly-usage-pattern-21032#comments</comments>
                <source url="https://forum.ovoenergy.com/unexplained-half-hourly-usage-pattern-136/unexplained-half-hourly-usage-pattern-21032">Unexplained half hourly usage pattern</source>
            </item>
                                
            <item>
                <title>ovo charge and solar compatability</title>
                <pubDate>Thu, 30 Apr 2026 09:05:45 +0200</pubDate>
                <link>https://forum.ovoenergy.com/electric-vehicles-166/ovo-charge-and-solar-compatability-21019#post153672</link>
                <description><![CDATA[ I’ve put it to the test, and im not sure if these look right to me.  my total charge into the EV was 27.24kwit was pure sun yesterday (my total solar production was 29.7kw) and I wasn’t running anything mega draining in the house (the TV at most)Myenergi says that 13.2 solar has gone to the car along with 16.3 from the grid yet OVO charge app says 26.6 has come from the grid and charged me accordingly. I have checked the physical export meter in the house (that I would use to send SEG meter readings) and it hasn’t been exported back to the grid and I haven’t used it for anything g else in the house. am I reading these numbers right? ]]></description>
                <author>connollyt46</author>
                <guid>https://forum.ovoenergy.com/electric-vehicles-166/ovo-charge-and-solar-compatability-21019#post153672</guid>
                <category>Electric vehicles</category>
                <comments>https://forum.ovoenergy.com/electric-vehicles-166/ovo-charge-and-solar-compatability-21019#comments</comments>
                <source url="https://forum.ovoenergy.com/ovo-charge-and-solar-compatability-166/ovo-charge-and-solar-compatability-21019">ovo charge and solar compatability</source>
            </item>
                                
            <item>
                <title>Cumulative FIT payment statement</title>
                <pubDate>Thu, 30 Apr 2026 08:41:23 +0200</pubDate>
                <link>https://forum.ovoenergy.com/general-153/cumulative-fit-payment-statement-21033#post153671</link>
                <description><![CDATA[ Can I get a statement of all the FIT payments received since installation of our PV panels? ]]></description>
                <author>Saving Grace</author>
                <guid>https://forum.ovoenergy.com/general-153/cumulative-fit-payment-statement-21033#post153671</guid>
                <category>General</category>
                <comments>https://forum.ovoenergy.com/general-153/cumulative-fit-payment-statement-21033#comments</comments>
                <source url="https://forum.ovoenergy.com/cumulative-fit-payment-statement-153/cumulative-fit-payment-statement-21033">Cumulative FIT payment statement</source>
            </item>
                                
            <item>
                <title>‘Total Charges’ don’t match the ‘New Balance’- Even though the starting balance was zero?</title>
                <pubDate>Thu, 30 Apr 2026 00:46:07 +0200</pubDate>
                <link>https://forum.ovoenergy.com/the-archive-149/total-charges-don-t-match-the-new-balance-even-though-the-starting-balance-was-zero-16744#post153670</link>
                <description><![CDATA[ 	Firedog said, “ I’m sure that there are occasional disconnects between underlying data and what is displayed. They’re not usually very important, so long as we know that that’s what’s happening.”	I’ve not been on here for a while, I’ve had bigger problems than trying to fathom OVO maths. Anyway, I’m eventually leaving OVO. So before leaving I thought I’d check my balance.	 	Not bad, £242 in credit !. 	But then I saw why. My direct debit according to OVO is £90 pm, but my bank shows £126 pm. It’s been showing this since November 2025. At that time I was ‘only’ £115 in credit, but for some reason not explained on the bill my October 2025 DD was £193. It then settled at £126.	I’m not too bothered about this, but it does beg the question ’can we trust what we see on screen ?’	Cheers,	Buzby	I would check to see if you have received an email recently reducing your Direct Debit from the next payment. OVO review our accounts and DD every three months. Your most recent bill is the best place to check on your payments. This is the summary page of my most recent bill. I have highlighted my Direct Debit details.  ]]></description>
                <author>Bendog</author>
                <guid>https://forum.ovoenergy.com/the-archive-149/total-charges-don-t-match-the-new-balance-even-though-the-starting-balance-was-zero-16744#post153670</guid>
                <category>The Archive</category>
                <comments>https://forum.ovoenergy.com/the-archive-149/total-charges-don-t-match-the-new-balance-even-though-the-starting-balance-was-zero-16744#comments</comments>
                <source url="https://forum.ovoenergy.com/total-charges-don-t-match-the-new-balance-even-though-the-starting-balance-was-zero-149/total-charges-don-t-match-the-new-balance-even-though-the-starting-balance-was-zero-16744">‘Total Charges’ don’t match the ‘New Balance’- Even though the starting balance was zero?</source>
            </item>
                                
            <item>
                <title>‘Total Charges’ don’t match the ‘New Balance’- Even though the starting balance was zero?</title>
                <pubDate>Wed, 29 Apr 2026 23:38:07 +0200</pubDate>
                <link>https://forum.ovoenergy.com/the-archive-149/total-charges-don-t-match-the-new-balance-even-though-the-starting-balance-was-zero-16744#post153669</link>
                <description><![CDATA[ Firedog said, “ I’m sure that there are occasional disconnects between underlying data and what is displayed. They’re not usually very important, so long as we know that that’s what’s happening.”I’ve not been on here for a while, I’ve had bigger problems than trying to fathom OVO maths. Anyway, I’m eventually leaving OVO. So before leaving I thought I’d check my balance. Not bad, £242 in credit !. But then I saw why. My direct debit according to OVO is £90 pm, but my bank shows £126 pm. It’s been showing this since November 2025. At that time I was ‘only’ £115 in credit, but for some reason not explained on the bill my October 2025 DD was £193. It then settled at £126.I’m not too bothered about this, but it does beg the question ’can we trust what we see on screen ?’Cheers,Buzby           ]]></description>
                <author>Buzby</author>
                <guid>https://forum.ovoenergy.com/the-archive-149/total-charges-don-t-match-the-new-balance-even-though-the-starting-balance-was-zero-16744#post153669</guid>
                <category>The Archive</category>
                <comments>https://forum.ovoenergy.com/the-archive-149/total-charges-don-t-match-the-new-balance-even-though-the-starting-balance-was-zero-16744#comments</comments>
                <source url="https://forum.ovoenergy.com/total-charges-don-t-match-the-new-balance-even-though-the-starting-balance-was-zero-149/total-charges-don-t-match-the-new-balance-even-though-the-starting-balance-was-zero-16744">‘Total Charges’ don’t match the ‘New Balance’- Even though the starting balance was zero?</source>
            </item>
                                
            <item>
                <title>Solar Panel limits in Summer</title>
                <pubDate>Wed, 29 Apr 2026 23:14:39 +0200</pubDate>
                <link>https://forum.ovoenergy.com/general-153/solar-panel-limits-in-summer-21031#post153668</link>
                <description><![CDATA[ ​@Tricko said  I’ve had to chase Octopus a couple of times for Outgoing payment since starting tariff in March It is only April now!  Or do you mean March 2025?If so, your payments should automatically be on each monthly bill, as mine are, assuming your meter is being read automatically as it will be smart, and you also pay Octopus for electricity imported.Your weekly graph shows a drop in £ after the first 2 days - is there a similar drop in the kWh readings? If not, then the rate must have changed. Or has your household usage of electicity increased, leaving less spare to be exported.You should have some way  from the Solar providers of seeing what is being generated by hour, day, week, month etc. Does that show a similar decrease? ]]></description>
                <author>mavison</author>
                <guid>https://forum.ovoenergy.com/general-153/solar-panel-limits-in-summer-21031#post153668</guid>
                <category>General</category>
                <comments>https://forum.ovoenergy.com/general-153/solar-panel-limits-in-summer-21031#comments</comments>
                <source url="https://forum.ovoenergy.com/solar-panel-limits-in-summer-153/solar-panel-limits-in-summer-21031">Solar Panel limits in Summer</source>
            </item>
                                
            <item>
                <title>Skoda Elroq and smart charging</title>
                <pubDate>Wed, 29 Apr 2026 17:43:07 +0200</pubDate>
                <link>https://forum.ovoenergy.com/electric-vehicles-166/skoda-elroq-and-smart-charging-20996#post153667</link>
                <description><![CDATA[ I have not contacted your technical team since the last message. Two things have happened. I have had a contact from Skoda UK. Their opening sally was to say that the original offensive comments were translated from the Czeck and this would account for the hostility.  Be that as it may, Skoda Tech services did not offer a solution. The second is that, applying my engineering training, I analysed all the settings and decided that the only setting that no none talks about is the plug disconnect on charge ending. I have changed this setting to “Keep the plug locked at the end of the charging”. Since then I have 3 successful overnight charges. More tests to do before I am confident but... ]]></description>
                <author>pebattrick</author>
                <guid>https://forum.ovoenergy.com/electric-vehicles-166/skoda-elroq-and-smart-charging-20996#post153667</guid>
                <category>Electric vehicles</category>
                <comments>https://forum.ovoenergy.com/electric-vehicles-166/skoda-elroq-and-smart-charging-20996#comments</comments>
                <source url="https://forum.ovoenergy.com/skoda-elroq-and-smart-charging-166/skoda-elroq-and-smart-charging-20996">Skoda Elroq and smart charging</source>
            </item>
                                
            <item>
                <title>Unexplained half hourly usage pattern</title>
                <pubDate>Wed, 29 Apr 2026 17:36:22 +0200</pubDate>
                <link>https://forum.ovoenergy.com/smart-meters-136/unexplained-half-hourly-usage-pattern-21032#post153666</link>
                <description><![CDATA[ Are you perhaps looking at the gas only readings, with a gas central heating boiler timer set to be OFF between midnight and 7am?My gas CH is set to be off between 22.00 and 07.00 so my gas usage has zero half hourly readings between those times. (Unless I run a hot tap during the night, it&#039;s a combi-boiler, so such as below where I ran a hot tap beteween 6.30 and 07.00).  ]]></description>
                <author>Nukecad</author>
                <guid>https://forum.ovoenergy.com/smart-meters-136/unexplained-half-hourly-usage-pattern-21032#post153666</guid>
                <category>Smart meters</category>
                <comments>https://forum.ovoenergy.com/smart-meters-136/unexplained-half-hourly-usage-pattern-21032#comments</comments>
                <source url="https://forum.ovoenergy.com/unexplained-half-hourly-usage-pattern-136/unexplained-half-hourly-usage-pattern-21032">Unexplained half hourly usage pattern</source>
            </item>
                                
            <item>
                <title>Unexplained half hourly usage pattern</title>
                <pubDate>Wed, 29 Apr 2026 17:30:34 +0200</pubDate>
                <link>https://forum.ovoenergy.com/smart-meters-136/unexplained-half-hourly-usage-pattern-21032#post153665</link>
                <description><![CDATA[ Very odd. Could you post a screenshot of two of where you are seeing this please? Is this for gas or electricity? ]]></description>
                <author>juliamc</author>
                <guid>https://forum.ovoenergy.com/smart-meters-136/unexplained-half-hourly-usage-pattern-21032#post153665</guid>
                <category>Smart meters</category>
                <comments>https://forum.ovoenergy.com/smart-meters-136/unexplained-half-hourly-usage-pattern-21032#comments</comments>
                <source url="https://forum.ovoenergy.com/unexplained-half-hourly-usage-pattern-136/unexplained-half-hourly-usage-pattern-21032">Unexplained half hourly usage pattern</source>
            </item>
                                
            <item>
                <title>Solar Panel limits in Summer</title>
                <pubDate>Wed, 29 Apr 2026 16:12:24 +0200</pubDate>
                <link>https://forum.ovoenergy.com/general-153/solar-panel-limits-in-summer-21031#post153664</link>
                <description><![CDATA[ Hey ​@Tricko  I’m glad to see a few of our community members have already stopped by with some helpful advice. Thanks ​@juliamc that’s a really helpful visual comparison! It definitely sounds like it’ll be worth having a check with Octopus just in case they can see or suggest. Hopefully the comments so far have been helpful, do keep us updated with how you get on. ]]></description>
                <author>Abby_OVO</author>
                <guid>https://forum.ovoenergy.com/general-153/solar-panel-limits-in-summer-21031#post153664</guid>
                <category>General</category>
                <comments>https://forum.ovoenergy.com/general-153/solar-panel-limits-in-summer-21031#comments</comments>
                <source url="https://forum.ovoenergy.com/solar-panel-limits-in-summer-153/solar-panel-limits-in-summer-21031">Solar Panel limits in Summer</source>
            </item>
                                
            <item>
                <title>Unexplained half hourly usage pattern</title>
                <pubDate>Wed, 29 Apr 2026 16:08:59 +0200</pubDate>
                <link>https://forum.ovoenergy.com/smart-meters-136/unexplained-half-hourly-usage-pattern-21032#post153663</link>
                <description><![CDATA[ My 88 year old Mother, lives alone and spends most of the night awake watching TV, drinking tea, etc.However, EVERY single day her half hour readings show 0 ZERO usage from exactly midnight to exactly 7:00am.Ovo are saying their meter readings are right.My argument is that if you drove your car a distance that you know for sure is 10 miles, but your odometer said it was 50 miles… then you are saying that the odometer must be right as that is what the odometer says !!!My 88yo Mum does not race around the house and turn off absolutely everything at midnight, then 7 hours later race around and turn everything on.It would be funny if Ovo weren’t predicting she will use over 13000 KWH for the year !!Anyone with any insights ?    ]]></description>
                <author>rogerp64</author>
                <guid>https://forum.ovoenergy.com/smart-meters-136/unexplained-half-hourly-usage-pattern-21032#post153663</guid>
                <category>Smart meters</category>
                <comments>https://forum.ovoenergy.com/smart-meters-136/unexplained-half-hourly-usage-pattern-21032#comments</comments>
                <source url="https://forum.ovoenergy.com/unexplained-half-hourly-usage-pattern-136/unexplained-half-hourly-usage-pattern-21032">Unexplained half hourly usage pattern</source>
            </item>
                                
            <item>
                <title>Skoda Elroq and smart charging</title>
                <pubDate>Wed, 29 Apr 2026 15:47:16 +0200</pubDate>
                <link>https://forum.ovoenergy.com/electric-vehicles-166/skoda-elroq-and-smart-charging-20996#post153662</link>
                <description><![CDATA[ Hey ​@pebattrick  Have you reached out to our Charge Anytime team directly about this?  If not, we’d recommend doing so they can take a further look.  I’m really sorry to hear things haven’t been going to smoothly. Do keep us updated with how you get on. ]]></description>
                <author>Abby_OVO</author>
                <guid>https://forum.ovoenergy.com/electric-vehicles-166/skoda-elroq-and-smart-charging-20996#post153662</guid>
                <category>Electric vehicles</category>
                <comments>https://forum.ovoenergy.com/electric-vehicles-166/skoda-elroq-and-smart-charging-20996#comments</comments>
                <source url="https://forum.ovoenergy.com/skoda-elroq-and-smart-charging-166/skoda-elroq-and-smart-charging-20996">Skoda Elroq and smart charging</source>
            </item>
                                
            <item>
                <title>Solar Panel limits in Summer</title>
                <pubDate>Wed, 29 Apr 2026 13:28:52 +0200</pubDate>
                <link>https://forum.ovoenergy.com/general-153/solar-panel-limits-in-summer-21031#post153659</link>
                <description><![CDATA[ ​@Tricko  Are you on the Flat Rate (12p) or the variable Agile Outgoing? It says Outgoing but I don&#039;t know how to recognise the difference.  Peter  ]]></description>
                <author>Peter E</author>
                <guid>https://forum.ovoenergy.com/general-153/solar-panel-limits-in-summer-21031#post153659</guid>
                <category>General</category>
                <comments>https://forum.ovoenergy.com/general-153/solar-panel-limits-in-summer-21031#comments</comments>
                <source url="https://forum.ovoenergy.com/solar-panel-limits-in-summer-153/solar-panel-limits-in-summer-21031">Solar Panel limits in Summer</source>
            </item>
                                
            <item>
                <title>Solar Panel limits in Summer</title>
                <pubDate>Wed, 29 Apr 2026 13:22:07 +0200</pubDate>
                <link>https://forum.ovoenergy.com/general-153/solar-panel-limits-in-summer-21031#post153658</link>
                <description><![CDATA[ There are various things to consider .. the house taking more from the solar pv for example, do you have batteries? This can also change things.The panels do generate less when they are hot and they do need cleaning from time to time but the drop off from that shouldn’t be as significant as Julia has mentioned  ]]></description>
                <author>BPLightlog</author>
                <guid>https://forum.ovoenergy.com/general-153/solar-panel-limits-in-summer-21031#post153658</guid>
                <category>General</category>
                <comments>https://forum.ovoenergy.com/general-153/solar-panel-limits-in-summer-21031#comments</comments>
                <source url="https://forum.ovoenergy.com/solar-panel-limits-in-summer-153/solar-panel-limits-in-summer-21031">Solar Panel limits in Summer</source>
            </item>
                                
            <item>
                <title>Being Bed Bound and the costs of heating</title>
                <pubDate>Wed, 29 Apr 2026 11:31:02 +0200</pubDate>
                <link>https://forum.ovoenergy.com/extra-support-168/being-bed-bound-and-the-costs-of-heating-21029#post153657</link>
                <description><![CDATA[ Hey ​@Dandy, Welcome to our online Forum  Nukecad provided a great response above, detailing all the available resources. We encourage you to read through them, and if you have any further questions, we will do our best to find answers for you. ]]></description>
                <author>Chris_OVO</author>
                <guid>https://forum.ovoenergy.com/extra-support-168/being-bed-bound-and-the-costs-of-heating-21029#post153657</guid>
                <category>Extra Support </category>
                <comments>https://forum.ovoenergy.com/extra-support-168/being-bed-bound-and-the-costs-of-heating-21029#comments</comments>
                <source url="https://forum.ovoenergy.com/being-bed-bound-and-the-costs-of-heating-168/being-bed-bound-and-the-costs-of-heating-21029">Being Bed Bound and the costs of heating</source>
            </item>
                                
            <item>
                <title>Gas meter</title>
                <pubDate>Wed, 29 Apr 2026 11:24:00 +0200</pubDate>
                <link>https://forum.ovoenergy.com/switching-suppliers-and-moving-home-144/gas-meter-21030#post153656</link>
                <description><![CDATA[ Hey ​@Sylvie, Has all the pipework and additional work been completed, or is the property currently set up for gas before arranging for a meter installation? Additionally, it&#039;s important to know the gas pressure for the property. Will you be living in the property, or will you be renting it out?  I&#039;ve included a link below with more information on our engineers&#039; prices. When you call to arrange this, they will confirm everything with you.  ]]></description>
                <author>Chris_OVO</author>
                <guid>https://forum.ovoenergy.com/switching-suppliers-and-moving-home-144/gas-meter-21030#post153656</guid>
                <category>Switching suppliers and moving home</category>
                <comments>https://forum.ovoenergy.com/switching-suppliers-and-moving-home-144/gas-meter-21030#comments</comments>
                <source url="https://forum.ovoenergy.com/gas-meter-144/gas-meter-21030">Gas meter</source>
            </item>
                                
            <item>
                <title>Gas meter</title>
                <pubDate>Tue, 28 Apr 2026 23:19:17 +0200</pubDate>
                <link>https://forum.ovoenergy.com/switching-suppliers-and-moving-home-144/gas-meter-21030#post153655</link>
                <description><![CDATA[ Blastoise186.Thank you, I will phone ovo in the morning. ]]></description>
                <author>Sylvie</author>
                <guid>https://forum.ovoenergy.com/switching-suppliers-and-moving-home-144/gas-meter-21030#post153655</guid>
                <category>Switching suppliers and moving home</category>
                <comments>https://forum.ovoenergy.com/switching-suppliers-and-moving-home-144/gas-meter-21030#comments</comments>
                <source url="https://forum.ovoenergy.com/gas-meter-144/gas-meter-21030">Gas meter</source>
            </item>
                                
            <item>
                <title>Solar Panel limits in Summer</title>
                <pubDate>Tue, 28 Apr 2026 22:32:19 +0200</pubDate>
                <link>https://forum.ovoenergy.com/general-153/solar-panel-limits-in-summer-21031#post153654</link>
                <description><![CDATA[ This is my export for last week, as you say we’ve had loads of sun. My panels are covered in pollen and/or dust as we’ve had no rain for days, and I imagine they’ve got very hot up there. I believe they’re less efficient when they’re hot but not so much as to make the difference you’re seeing.   ]]></description>
                <author>juliamc</author>
                <guid>https://forum.ovoenergy.com/general-153/solar-panel-limits-in-summer-21031#post153654</guid>
                <category>General</category>
                <comments>https://forum.ovoenergy.com/general-153/solar-panel-limits-in-summer-21031#comments</comments>
                <source url="https://forum.ovoenergy.com/solar-panel-limits-in-summer-153/solar-panel-limits-in-summer-21031">Solar Panel limits in Summer</source>
            </item>
                                
            <item>
                <title>Solar Panel limits in Summer</title>
                <pubDate>Tue, 28 Apr 2026 19:53:58 +0200</pubDate>
                <link>https://forum.ovoenergy.com/general-153/solar-panel-limits-in-summer-21031#post153653</link>
                <description><![CDATA[ Back again with a weird one. I’ve had to chase Octopus a couple of times for Outgoing payment since starting tariff in March. Which they have done when asked, just prefer not to be asking. Anyway since the last payment the Solar export figures have been way down. With the decent weather we’d been getting payments anywhere up to £1.15 per day. But as of last Weds after the payment they gave us most we have received is 19p. And we have had some amazing sun. Our usage hasn’t changed in the house but it’s dropped right off. It’s not as though it’s not doing its thing it’s just not as much as I would of expected considering it’s getting warmer.Does something weird happen to panels if it’s very hot? Any insight would be really appreciated.Also they’ve been in a year now do they ever need cleaning?  ]]></description>
                <author>Tricko</author>
                <guid>https://forum.ovoenergy.com/general-153/solar-panel-limits-in-summer-21031#post153653</guid>
                <category>General</category>
                <comments>https://forum.ovoenergy.com/general-153/solar-panel-limits-in-summer-21031#comments</comments>
                <source url="https://forum.ovoenergy.com/solar-panel-limits-in-summer-153/solar-panel-limits-in-summer-21031">Solar Panel limits in Summer</source>
            </item>
                                
            <item>
                <title>Gas meter</title>
                <pubDate>Tue, 28 Apr 2026 19:27:39 +0200</pubDate>
                <link>https://forum.ovoenergy.com/switching-suppliers-and-moving-home-144/gas-meter-21030#post153652</link>
                <description><![CDATA[ Hi ​@Sylvie ,AFAIK the answer to that is yes. You’ll need to switch over the Electric first if there’s currently no Gas supply, which you can do via https://switch.ovoenergy.com and once that’s set up, you can put a request in via OVO Support to enable a Gas supply and have a meter installed.If there’s a registered gas supply already, you may be able to switch both at once but if not do Electric first and go from there. ]]></description>
                <author>Blastoise186</author>
                <guid>https://forum.ovoenergy.com/switching-suppliers-and-moving-home-144/gas-meter-21030#post153652</guid>
                <category>Switching suppliers and moving home</category>
                <comments>https://forum.ovoenergy.com/switching-suppliers-and-moving-home-144/gas-meter-21030#comments</comments>
                <source url="https://forum.ovoenergy.com/gas-meter-144/gas-meter-21030">Gas meter</source>
            </item>
                                
            <item>
                <title>Gas meter</title>
                <pubDate>Tue, 28 Apr 2026 18:31:04 +0200</pubDate>
                <link>https://forum.ovoenergy.com/switching-suppliers-and-moving-home-144/gas-meter-21030#post153651</link>
                <description><![CDATA[ Will I be able to have a gas meter installed if I change supplier to OVO from SO energy?  SO energy are not installing gas meters at the moment. I maybe on the waiting list for 6 months or more and I need to get my investment property back on to a gas supply.  ]]></description>
                <author>Sylvie</author>
                <guid>https://forum.ovoenergy.com/switching-suppliers-and-moving-home-144/gas-meter-21030#post153651</guid>
                <category>Switching suppliers and moving home</category>
                <comments>https://forum.ovoenergy.com/switching-suppliers-and-moving-home-144/gas-meter-21030#comments</comments>
                <source url="https://forum.ovoenergy.com/gas-meter-144/gas-meter-21030">Gas meter</source>
            </item>
                                
            <item>
                <title>Being Bed Bound and the costs of heating</title>
                <pubDate>Tue, 28 Apr 2026 15:06:40 +0200</pubDate>
                <link>https://forum.ovoenergy.com/extra-support-168/being-bed-bound-and-the-costs-of-heating-21029#post153649</link>
                <description><![CDATA[ I think that you are asking about the Warm Home Discount scheme?That is a government scheme which credits £150 towards your winter energy bill if you are eligible, it’s automatic if you qualify in England and Wales, however if you are in Scotland then you may have to apply.The winter 2025-2026 WHD scheme is now closed, the 2026-2027 one starts in October.For more details about the WHD scheme see:https://forum.ovoenergy.com/extra-support-191If however you are looking for what help OVO can offer then see:https://forum.ovoenergy.com/extra-support-191In particular the bedbound person should be signed up to the Priority Services Register:  ]]></description>
                <author>Nukecad</author>
                <guid>https://forum.ovoenergy.com/extra-support-168/being-bed-bound-and-the-costs-of-heating-21029#post153649</guid>
                <category>Extra Support </category>
                <comments>https://forum.ovoenergy.com/extra-support-168/being-bed-bound-and-the-costs-of-heating-21029#comments</comments>
                <source url="https://forum.ovoenergy.com/being-bed-bound-and-the-costs-of-heating-168/being-bed-bound-and-the-costs-of-heating-21029">Being Bed Bound and the costs of heating</source>
            </item>
                                
            <item>
                <title>Underfloor heating from Permanently connected radio meter.</title>
                <pubDate>Tue, 28 Apr 2026 13:59:10 +0200</pubDate>
                <link>https://forum.ovoenergy.com/home-and-heating-138/underfloor-heating-from-permanently-connected-radio-meter-21025#post153648</link>
                <description><![CDATA[ Sorry for being a bit slow to get back to you - I had to catch up on a few other things which needed my attention.Please, by all means feel free to focus on your recovery first - your health is more important and I’m OK with waiting until you’re back home before picking this back up again. If you do struggle to get the photos up, please don’t panic as they’re not crucial. I think I’ve got a pretty good idea of how the setup works even without them - the photos would have just made it a little easier to be sure.Based on what you’ve said though, I’m definitely pretty confident you do have an RTS (Radio Teleswitch) Meter of some kind so I’ll do some digging through my notes I have on them and see if I can get a lock on the exact type based on what you’ve shared.If you feel comfortable replying to this thread, please feel free to do so at your convenience. I’ll be here when you feel ready to talk again.I hope you get well soon. ]]></description>
                <author>Blastoise186</author>
                <guid>https://forum.ovoenergy.com/home-and-heating-138/underfloor-heating-from-permanently-connected-radio-meter-21025#post153648</guid>
                <category>Home and heating</category>
                <comments>https://forum.ovoenergy.com/home-and-heating-138/underfloor-heating-from-permanently-connected-radio-meter-21025#comments</comments>
                <source url="https://forum.ovoenergy.com/underfloor-heating-from-permanently-connected-radio-meter-138/underfloor-heating-from-permanently-connected-radio-meter-21025">Underfloor heating from Permanently connected radio meter.</source>
            </item>
                                
            <item>
                <title>Being Bed Bound and the costs of heating</title>
                <pubDate>Tue, 28 Apr 2026 13:30:53 +0200</pubDate>
                <link>https://forum.ovoenergy.com/extra-support-168/being-bed-bound-and-the-costs-of-heating-21029#post153646</link>
                <description><![CDATA[ Hi looking for some info about any extra help someone can get for the gas costs out with the warm front thing. If you are bed bound and needed the heating on a lot more due to this is there any extra help with the costs of this as they are bed bound now thx in advance   ]]></description>
                <author>Dandy</author>
                <guid>https://forum.ovoenergy.com/extra-support-168/being-bed-bound-and-the-costs-of-heating-21029#post153646</guid>
                <category>Extra Support </category>
                <comments>https://forum.ovoenergy.com/extra-support-168/being-bed-bound-and-the-costs-of-heating-21029#comments</comments>
                <source url="https://forum.ovoenergy.com/being-bed-bound-and-the-costs-of-heating-168/being-bed-bound-and-the-costs-of-heating-21029">Being Bed Bound and the costs of heating</source>
            </item>
                                
            <item>
                <title>EV chargers</title>
                <pubDate>Tue, 28 Apr 2026 08:59:31 +0200</pubDate>
                <link>https://forum.ovoenergy.com/electric-vehicles-166/ev-chargers-21027#post153645</link>
                <description><![CDATA[ Morning ​@Carolnoddings and a warm welcome to the OVO Forum community . I hope you’re well. Congratulations on your new Volvo - I hope you enjoy it! I’ve added the ‘owns an EV’ badge to your Forum profile so that other members can recognise the kit you have. Let us know which option you go for with Charge Anytime. I’m assuming you’ve probably seen this already but, just in case, here’s the page that details our Hypervolt Home 3 Pro installation. Definitely a great choice of charger . Below I’ve shared our Charge Anytime FAQs forum article. This should hopefully give you all the info you need to make your decision as to which package to go for. If you do have any questions, please don’t be shy - there’s a great community of helpful EV enthusiasts here that are always happy to help.  Cheers!  ]]></description>
                <author>Ben_OVO</author>
                <guid>https://forum.ovoenergy.com/electric-vehicles-166/ev-chargers-21027#post153645</guid>
                <category>Electric vehicles</category>
                <comments>https://forum.ovoenergy.com/electric-vehicles-166/ev-chargers-21027#comments</comments>
                <source url="https://forum.ovoenergy.com/ev-chargers-166/ev-chargers-21027">EV chargers</source>
            </item>
                                
            <item>
                <title>No PAYG number or PAN number</title>
                <pubDate>Tue, 28 Apr 2026 08:49:36 +0200</pubDate>
                <link>https://forum.ovoenergy.com/smart-meters-136/no-payg-number-or-pan-number-21021#post153644</link>
                <description><![CDATA[ Morning ​@NotSoSmartMeters, I’m happy to hear that this is partially resolved, and I’m hoping that it won’t be too long until your completely set up and happy that you’ve been charged correctly. When you speak to the advisor they’ll be able to check the charges for you to see if they’re accurate. Even with the change from PAYG to PAYM, the smart meter should have been recording the readings and sending them to us automatically. I live in a one bed property with electricity and gas, and my bills are generally around the £80 - £100 mark in the winter. The heating and hot water make up the vast majority of this usage. It’s possible that the bill you’ve received is accurate, but the advisor will be able to check the reads and ensure that the charges are correct, and not billed to estimates. Keep us updated as to how you get on, and let us know if you have any further questions. ]]></description>
                <author>Ben_OVO</author>
                <guid>https://forum.ovoenergy.com/smart-meters-136/no-payg-number-or-pan-number-21021#post153644</guid>
                <category>Smart meters</category>
                <comments>https://forum.ovoenergy.com/smart-meters-136/no-payg-number-or-pan-number-21021#comments</comments>
                <source url="https://forum.ovoenergy.com/no-payg-number-or-pan-number-136/no-payg-number-or-pan-number-21021">No PAYG number or PAN number</source>
            </item>
                                
            <item>
                <title>geo in home display</title>
                <pubDate>Tue, 28 Apr 2026 08:40:20 +0200</pubDate>
                <link>https://forum.ovoenergy.com/smart-meters-136/geo-in-home-display-21028#post153643</link>
                <description><![CDATA[ ​@Merilly good morning and a warm welcome to the OVO Forum. I hope you’re well. Sorry to hear about the IHD issues. I’d navigating to the advanced settings menu, and selecting ‘reset settings’. Once you’ve done this, turn the IHD off and then turn it on again, leaving it as close to the electricity meter as possible. Hopefully this may get it working - let me know if it does.   ]]></description>
                <author>Ben_OVO</author>
                <guid>https://forum.ovoenergy.com/smart-meters-136/geo-in-home-display-21028#post153643</guid>
                <category>Smart meters</category>
                <comments>https://forum.ovoenergy.com/smart-meters-136/geo-in-home-display-21028#comments</comments>
                <source url="https://forum.ovoenergy.com/geo-in-home-display-136/geo-in-home-display-21028">geo in home display</source>
            </item>
                                
            <item>
                <title>New Renault 5, Pod Point and Ovo Charge Anytime - cannot smart charge</title>
                <pubDate>Tue, 28 Apr 2026 08:34:40 +0200</pubDate>
                <link>https://forum.ovoenergy.com/electric-vehicles-166/new-renault-5-pod-point-and-ovo-charge-anytime-cannot-smart-charge-21007#post153642</link>
                <description><![CDATA[ ​@juliamc that’s so frustrating . I hope they can get to the bottom of it soon for you. ]]></description>
                <author>Ben_OVO</author>
                <guid>https://forum.ovoenergy.com/electric-vehicles-166/new-renault-5-pod-point-and-ovo-charge-anytime-cannot-smart-charge-21007#post153642</guid>
                <category>Electric vehicles</category>
                <comments>https://forum.ovoenergy.com/electric-vehicles-166/new-renault-5-pod-point-and-ovo-charge-anytime-cannot-smart-charge-21007#comments</comments>
                <source url="https://forum.ovoenergy.com/new-renault-5-pod-point-and-ovo-charge-anytime-cannot-smart-charge-166/new-renault-5-pod-point-and-ovo-charge-anytime-cannot-smart-charge-21007">New Renault 5, Pod Point and Ovo Charge Anytime - cannot smart charge</source>
            </item>
                                
            <item>
                <title>Givenergy demise</title>
                <pubDate>Mon, 27 Apr 2026 20:31:08 +0200</pubDate>
                <link>https://forum.ovoenergy.com/general-153/givenergy-demise-20992#post153641</link>
                <description><![CDATA[ ​@Hazy You should have received an email with a link to transfer the operation of the GE battery to a new portal. The comments that I&#039;ve seen say the process is a bit convoluted but it does work and gives you control over your system again. It seems the software/server/app side is a different company not affected by the process of administration of GE. I hope it continues to work without any faults. I can&#039;t comment on where you would seek to use any of the warranties. When the Administrators have completed their work that may become clearer and you should be contacted to give you derails. https://givenergy.cloud/guides/sso-migration-guide-2026.pdf Peter  ]]></description>
                <author>Peter E</author>
                <guid>https://forum.ovoenergy.com/general-153/givenergy-demise-20992#post153641</guid>
                <category>General</category>
                <comments>https://forum.ovoenergy.com/general-153/givenergy-demise-20992#comments</comments>
                <source url="https://forum.ovoenergy.com/givenergy-demise-153/givenergy-demise-20992">Givenergy demise</source>
            </item>
                                
            <item>
                <title>Extended Fixed tariff - when are early exit fees payable?</title>
                <pubDate>Mon, 27 Apr 2026 17:18:42 +0200</pubDate>
                <link>https://forum.ovoenergy.com/my-account-140/extended-fixed-tariff-when-are-early-exit-fees-payable-21014#post153636</link>
                <description><![CDATA[ Thanks, ​@Chris_OVO - but we’ve still not cracked this one yet.	… the application of an exit fee depends on the specific tariff and the date they joined it. Referring to the original post about Extended Fixed, the key phrase is &quot;change your supplier or plan,&quot; specifically the reference to &quot;plan.&quot;	If the customer&#039;s contract for that tariff began at a point when the exit fee only applied in the case of &quot;if you change your supplier,&quot; then there is no internal switching fee, and they can &quot;tariff hop&quot; without penalty.	 	Timeline:March 2025: Customer joins Extended Fixed, with expiry August 2026	August 2025: Terms change	April 2026: Levy change - by decree, no effect on ‘joining date’	June 2026: Customer switches to the latest Extended Fixed.	Will the ‘Extended Fixed joining date’ remain the same - i.e. prior to (2) above, and so render the tariff subject to draconian exit fee terms, or	will the ‘Extended Fixed joining date’ now be in June 2026, so that the tariff then enjoys the less stringent exit fee terms? I suppose it comes down to what meaning is attached to ‘join’ in this context. Does ‘I joined Extended Fixed on 3 March 2025’ mean something other than ‘My Extended Fixed plan started on 3 March 2025’? Have I joined an exclusive club, so that I remain a member until I enter into a different sort of contract with OVO or another supplier?   	Looking at the wording of the screenshots above it specifically draws attention to changing suppliers would incur an exit fee. I hope this helps! 	  	Only in certain circumstances. What happens if the customer ‘joined’ OVO 1-year Fixed Loyalty after 19 August 2024? In the absence of specific conditions, §10.4 of the Core Terms must apply, and they’re still as ambiguous as they were the last time we discussed this!IARGIANAL   ]]></description>
                <author>Firedog</author>
                <guid>https://forum.ovoenergy.com/my-account-140/extended-fixed-tariff-when-are-early-exit-fees-payable-21014#post153636</guid>
                <category>My account</category>
                <comments>https://forum.ovoenergy.com/my-account-140/extended-fixed-tariff-when-are-early-exit-fees-payable-21014#comments</comments>
                <source url="https://forum.ovoenergy.com/extended-fixed-tariff-when-are-early-exit-fees-payable-140/extended-fixed-tariff-when-are-early-exit-fees-payable-21014">Extended Fixed tariff - when are early exit fees payable?</source>
            </item>
                                
            <item>
                <title>Faulty electric blanket</title>
                <pubDate>Mon, 27 Apr 2026 17:10:03 +0200</pubDate>
                <link>https://forum.ovoenergy.com/extra-support-168/faulty-electric-blanket-20460#post153635</link>
                <description><![CDATA[ Hey ​@cnafish, I’ll send you a private message to get some account information and ask the ream to issue a replacement one out to you  ]]></description>
                <author>Chris_OVO</author>
                <guid>https://forum.ovoenergy.com/extra-support-168/faulty-electric-blanket-20460#post153635</guid>
                <category>Extra Support </category>
                <comments>https://forum.ovoenergy.com/extra-support-168/faulty-electric-blanket-20460#comments</comments>
                <source url="https://forum.ovoenergy.com/faulty-electric-blanket-168/faulty-electric-blanket-20460">Faulty electric blanket</source>
            </item>
                                
            <item>
                <title>Potential scam call relating to home move</title>
                <pubDate>Mon, 27 Apr 2026 17:03:00 +0200</pubDate>
                <link>https://forum.ovoenergy.com/switching-suppliers-and-moving-home-144/potential-scam-call-relating-to-home-move-21006#post153634</link>
                <description><![CDATA[ Hey ​@JMarkham1980  I just wanted to pop back on this thread as we had an update from one of the Resource Specialists regarding this number. They came back to let us know that this number is actually connected to a genuine third party sales team. I’m sorry again for any confusion or stressed caused to your mum by all of this but I hope this clears up this query. ]]></description>
                <author>Abby_OVO</author>
                <guid>https://forum.ovoenergy.com/switching-suppliers-and-moving-home-144/potential-scam-call-relating-to-home-move-21006#post153634</guid>
                <category>Switching suppliers and moving home</category>
                <comments>https://forum.ovoenergy.com/switching-suppliers-and-moving-home-144/potential-scam-call-relating-to-home-move-21006#comments</comments>
                <source url="https://forum.ovoenergy.com/potential-scam-call-relating-to-home-move-144/potential-scam-call-relating-to-home-move-21006">Potential scam call relating to home move</source>
            </item>
                                
            <item>
                <title>EV chargers</title>
                <pubDate>Mon, 27 Apr 2026 16:22:19 +0200</pubDate>
                <link>https://forum.ovoenergy.com/electric-vehicles-166/ev-chargers-21027#post153633</link>
                <description><![CDATA[ No worries. Feel free to swing by again if you have more questions. I don’t work for OVO myself, but I do know the answers to most things I suspect you’ll ask me. And if I can’t answer, there’s a fairly good chance someone else on here can - we do have a fair few EV owners on here! :) ]]></description>
                <author>Blastoise186</author>
                <guid>https://forum.ovoenergy.com/electric-vehicles-166/ev-chargers-21027#post153633</guid>
                <category>Electric vehicles</category>
                <comments>https://forum.ovoenergy.com/electric-vehicles-166/ev-chargers-21027#comments</comments>
                <source url="https://forum.ovoenergy.com/ev-chargers-166/ev-chargers-21027">EV chargers</source>
            </item>
                                
            <item>
                <title>No PAYG number or PAN number</title>
                <pubDate>Mon, 27 Apr 2026 16:16:03 +0200</pubDate>
                <link>https://forum.ovoenergy.com/smart-meters-136/no-payg-number-or-pan-number-21021#post153632</link>
                <description><![CDATA[ For some reason the OVO webpage I arrived at online only gave me links to PAYG portal and app  But I managed to install the right one thanks to the links provided here. So now pay monthy is set up. My AHD is now showing gas as well as electric which is great. The downside is the debt on the meters hasn&#039;t disappeared and I&#039;m getting emails and texts about paying it. I&#039;ve got an OVO agent calling tomorrow so I&#039;m hoping it can be resolved. The first bill.appeared and I had to pay £67 for last month, which didn&#039;t sound right seeing as I was only there for two weeks of that time and didn&#039;t have any white goods during that time. Just heating, hot water, lights and charging phone. Hopefully it&#039;ll all get resolved. Thanks to Nukecad for helping me get access to the app.   ]]></description>
                <author>NotSoSmartMeters</author>
                <guid>https://forum.ovoenergy.com/smart-meters-136/no-payg-number-or-pan-number-21021#post153632</guid>
                <category>Smart meters</category>
                <comments>https://forum.ovoenergy.com/smart-meters-136/no-payg-number-or-pan-number-21021#comments</comments>
                <source url="https://forum.ovoenergy.com/no-payg-number-or-pan-number-136/no-payg-number-or-pan-number-21021">No PAYG number or PAN number</source>
            </item>
                                
            <item>
                <title>EV chargers</title>
                <pubDate>Mon, 27 Apr 2026 16:06:34 +0200</pubDate>
                <link>https://forum.ovoenergy.com/electric-vehicles-166/ev-chargers-21027#post153631</link>
                <description><![CDATA[ You are a star. Thank you ]]></description>
                <author>Carolnoddings</author>
                <guid>https://forum.ovoenergy.com/electric-vehicles-166/ev-chargers-21027#post153631</guid>
                <category>Electric vehicles</category>
                <comments>https://forum.ovoenergy.com/electric-vehicles-166/ev-chargers-21027#comments</comments>
                <source url="https://forum.ovoenergy.com/ev-chargers-166/ev-chargers-21027">EV chargers</source>
            </item>
                                
            <item>
                <title>EV chargers</title>
                <pubDate>Mon, 27 Apr 2026 16:00:18 +0200</pubDate>
                <link>https://forum.ovoenergy.com/electric-vehicles-166/ev-chargers-21027#post153630</link>
                <description><![CDATA[ Both. If you wish, you can pick a Monthly Plan where you pay upfront for a bundle that includes an allowance of Public and Home Charging or you can go A La Carte with Pay As You Go.If you go for a Monthly Plan…You’ll get 700 miles a month of Home Charging included on the Standard plan as well as a voucher for £120 of Public Charging credits to use via the OVO Charge app - this will work at most public chargers and you can check eligible ones via the app. You can also pick a higher plan if you desire a bigger Home or Public Charging allowance. It’s a bundle deal so if you stay within the allowances, that’ll be all you pay for EV Charging. Anything beyond that is at standard rates.If you go for PAYG…You pay on an A La Carte basis, for which the current rate is 14p/kWh. You’ll initially see the usage charged at full rate on your OVO bill, but the system will apply Charge Anytime credits once a month to bring it down to the appropriate discounted rate. There is no monthly fee if you pick this option.You’re welcome to flip between them whenever you want. ]]></description>
                <author>Blastoise186</author>
                <guid>https://forum.ovoenergy.com/electric-vehicles-166/ev-chargers-21027#post153630</guid>
                <category>Electric vehicles</category>
                <comments>https://forum.ovoenergy.com/electric-vehicles-166/ev-chargers-21027#comments</comments>
                <source url="https://forum.ovoenergy.com/ev-chargers-166/ev-chargers-21027">EV chargers</source>
            </item>
                                
            <item>
                <title>EV chargers</title>
                <pubDate>Mon, 27 Apr 2026 15:52:22 +0200</pubDate>
                <link>https://forum.ovoenergy.com/electric-vehicles-166/ev-chargers-21027#post153629</link>
                <description><![CDATA[ That’s great thanks. I have all of those So is Charge Anytime free or a monthly charge? Sorry if I appear confused ha ]]></description>
                <author>Carolnoddings</author>
                <guid>https://forum.ovoenergy.com/electric-vehicles-166/ev-chargers-21027#post153629</guid>
                <category>Electric vehicles</category>
                <comments>https://forum.ovoenergy.com/electric-vehicles-166/ev-chargers-21027#comments</comments>
                <source url="https://forum.ovoenergy.com/ev-chargers-166/ev-chargers-21027">EV chargers</source>
            </item>
                                
            <item>
                <title>Extended Fixed tariff - when are early exit fees payable?</title>
                <pubDate>Mon, 27 Apr 2026 15:45:38 +0200</pubDate>
                <link>https://forum.ovoenergy.com/my-account-140/extended-fixed-tariff-when-are-early-exit-fees-payable-21014#post153628</link>
                <description><![CDATA[ Hey ​@Firedog &amp;amp; ​@Bendog, I’ve picked this up for ​@Abby_OVO and spoke with our contact in tariffs.  They’ve came back with the following response:  “Customers are free to change tariffs at any time, but the application of an exit fee depends on the specific tariff and the date they joined it.Referring to the original post about Extended Fixed, the key phrase is &quot;change your supplier or plan,&quot; specifically the reference to &quot;plan.&quot;If the customer&#039;s contract for that tariff began at a point when the exit fee only applied in the case of &quot;if you change your supplier,&quot; then there is no internal switching fee, and they can &quot;tariff hop&quot; without penalty.I know there has been some discussion regarding the levy changes and how they might affect contract dates; however, for these purposes, there is essentially no break in the contract, and the relevant date is when the customer first signed up for the tariff.” Looking at the wording of the screenshots above it specifically draws attention to changing suppliers would incur an exit fee. I hope this helps!  ]]></description>
                <author>Chris_OVO</author>
                <guid>https://forum.ovoenergy.com/my-account-140/extended-fixed-tariff-when-are-early-exit-fees-payable-21014#post153628</guid>
                <category>My account</category>
                <comments>https://forum.ovoenergy.com/my-account-140/extended-fixed-tariff-when-are-early-exit-fees-payable-21014#comments</comments>
                <source url="https://forum.ovoenergy.com/extended-fixed-tariff-when-are-early-exit-fees-payable-140/extended-fixed-tariff-when-are-early-exit-fees-payable-21014">Extended Fixed tariff - when are early exit fees payable?</source>
            </item>
                                
            <item>
                <title>EV chargers</title>
                <pubDate>Mon, 27 Apr 2026 15:43:58 +0200</pubDate>
                <link>https://forum.ovoenergy.com/electric-vehicles-166/ev-chargers-21027#post153627</link>
                <description><![CDATA[ Nice! In that case, I can help a little bit. I don’t tend to research the tariffs other suppliers do for EVs, but I do know the OVO setup well.If you want to use Charge Anytime, you can basically just pick whatever OVO Tariff you want for the main home and then trigger the Charge Anytime Add-On for the EV Charging element - they run interpedently from each other so you’re free to mix and match whichever combo works for you. The main requirements are:A Smart Meter - OVO can upgrade you for free if you don’t have one yet	Pay Monthly via Direct Debit	A compatible EV OR Charger - you don’t need both	A compatible iOS or Android device for the OVO Charge appCA will apply the discounted rate by issuing credits once a month to your account as it’s a Type of Use arrangement. There are no time restrictions. ]]></description>
                <author>Blastoise186</author>
                <guid>https://forum.ovoenergy.com/electric-vehicles-166/ev-chargers-21027#post153627</guid>
                <category>Electric vehicles</category>
                <comments>https://forum.ovoenergy.com/electric-vehicles-166/ev-chargers-21027#comments</comments>
                <source url="https://forum.ovoenergy.com/ev-chargers-166/ev-chargers-21027">EV chargers</source>
            </item>
                                
            <item>
                <title>duel fuel heating</title>
                <pubDate>Mon, 27 Apr 2026 15:38:56 +0200</pubDate>
                <link>https://forum.ovoenergy.com/home-and-heating-138/duel-fuel-heating-21022#post153626</link>
                <description><![CDATA[ … the reason is I am planning to fit 14 solar panels a sun sink 5KW inverter and 16.1 Fogstar battery ...  Make sure the equipment is compatible. We have had a thread on here recently where someone can&#039;t get their inverter to talk to the battery. Consequently they have a full battery but no way of discharging it.  Your solar export (SEG) can also be with a different company from your import. Look at the T&amp;amp;Cs to check what the requirements are. OVO do a good export rate if you arrange the installation with them. A good SEG will mean you get paid for your large summer generation when you can&#039;t use it yourself.  Peter  ]]></description>
                <author>Peter E</author>
                <guid>https://forum.ovoenergy.com/home-and-heating-138/duel-fuel-heating-21022#post153626</guid>
                <category>Home and heating</category>
                <comments>https://forum.ovoenergy.com/home-and-heating-138/duel-fuel-heating-21022#comments</comments>
                <source url="https://forum.ovoenergy.com/duel-fuel-heating-138/duel-fuel-heating-21022">duel fuel heating</source>
            </item>
                                
            <item>
                <title>EV chargers</title>
                <pubDate>Mon, 27 Apr 2026 15:08:26 +0200</pubDate>
                <link>https://forum.ovoenergy.com/electric-vehicles-166/ev-chargers-21027#post153625</link>
                <description><![CDATA[ Thank you so much for the info. Yes this will be my first EV. Gone for Volvo EX30 and my head is all over the place regarding tariffs etc ]]></description>
                <author>Carolnoddings</author>
                <guid>https://forum.ovoenergy.com/electric-vehicles-166/ev-chargers-21027#post153625</guid>
                <category>Electric vehicles</category>
                <comments>https://forum.ovoenergy.com/electric-vehicles-166/ev-chargers-21027#comments</comments>
                <source url="https://forum.ovoenergy.com/ev-chargers-166/ev-chargers-21027">EV chargers</source>
            </item>
                                
            <item>
                <title>geo in home display</title>
                <pubDate>Mon, 27 Apr 2026 15:07:27 +0200</pubDate>
                <link>https://forum.ovoenergy.com/smart-meters-136/geo-in-home-display-21028#post153624</link>
                <description><![CDATA[ Ok, if you head into the menu, you should see an option for System Status, that’s what I’m looking for - you can then get the codes from there.In case it helps, here’s how to get to it.	Wake the device: If the screen is dim, press any of the three touchbuttons below the screen to wake it up.			Open the Menu: Press the Middle Button (which acts as the Menu/OK button).			Navigate: Use the Right Button (the forward arrow) to scroll through the menu options.			Select Status: Stop when you see System Status on the screen and press the Middle Button (OK) to enter.	You should be able to get the status codes from there. ]]></description>
                <author>Blastoise186</author>
                <guid>https://forum.ovoenergy.com/smart-meters-136/geo-in-home-display-21028#post153624</guid>
                <category>Smart meters</category>
                <comments>https://forum.ovoenergy.com/smart-meters-136/geo-in-home-display-21028#comments</comments>
                <source url="https://forum.ovoenergy.com/geo-in-home-display-136/geo-in-home-display-21028">geo in home display</source>
            </item>
                                
            <item>
                <title>geo in home display</title>
                <pubDate>Mon, 27 Apr 2026 15:02:59 +0200</pubDate>
                <link>https://forum.ovoenergy.com/smart-meters-136/geo-in-home-display-21028#post153623</link>
                <description><![CDATA[ Sorry don’t know anything about status codes. The first two icons tell me things are ok but I can’t get any response when I press the third one, the one that looks like a box or display perhaps. ]]></description>
                <author>Merilly</author>
                <guid>https://forum.ovoenergy.com/smart-meters-136/geo-in-home-display-21028#post153623</guid>
                <category>Smart meters</category>
                <comments>https://forum.ovoenergy.com/smart-meters-136/geo-in-home-display-21028#comments</comments>
                <source url="https://forum.ovoenergy.com/geo-in-home-display-136/geo-in-home-display-21028">geo in home display</source>
            </item>
                                
            <item>
                <title>duel fuel heating</title>
                <pubDate>Mon, 27 Apr 2026 14:59:03 +0200</pubDate>
                <link>https://forum.ovoenergy.com/home-and-heating-138/duel-fuel-heating-21022#post153622</link>
                <description><![CDATA[ I suppose the first thing to do is sort the solar panels, and hybrid system etc. then see how much excess I’ve got in regards to power.I have a Combi gas boiler, but in my attic is still the existing header tank and cylinder all piped up.. there’s just a blank ends for the flow/return for  the cylinder and the hot and cold. It wouldn’t be a big job to put an immersion heater into the cylinder and connect up the shower. but I’m wondering, what would save me the most money,  cutting down my hot water or cutting down my heating which you only use in winter when you have no solar.The dual fuel heating elements might be the easiest and best because I would still have my Combi as back up for heating but if I was to connect up my cylinder to the shower then that’s something that’s more final. But then again, you don’t need heating in summer   ]]></description>
                <author>Mick l</author>
                <guid>https://forum.ovoenergy.com/home-and-heating-138/duel-fuel-heating-21022#post153622</guid>
                <category>Home and heating</category>
                <comments>https://forum.ovoenergy.com/home-and-heating-138/duel-fuel-heating-21022#comments</comments>
                <source url="https://forum.ovoenergy.com/duel-fuel-heating-138/duel-fuel-heating-21022">duel fuel heating</source>
            </item>
                                
            <item>
                <title>geo in home display</title>
                <pubDate>Mon, 27 Apr 2026 14:50:54 +0200</pubDate>
                <link>https://forum.ovoenergy.com/smart-meters-136/geo-in-home-display-21028#post153621</link>
                <description><![CDATA[ Do you know if any Status Codes are showing up under the System Status menu by any chance? If so, let me know what they are as I can diagnose them in seconds. ]]></description>
                <author>Blastoise186</author>
                <guid>https://forum.ovoenergy.com/smart-meters-136/geo-in-home-display-21028#post153621</guid>
                <category>Smart meters</category>
                <comments>https://forum.ovoenergy.com/smart-meters-136/geo-in-home-display-21028#comments</comments>
                <source url="https://forum.ovoenergy.com/geo-in-home-display-136/geo-in-home-display-21028">geo in home display</source>
            </item>
                                
            <item>
                <title>EV chargers</title>
                <pubDate>Mon, 27 Apr 2026 14:49:50 +0200</pubDate>
                <link>https://forum.ovoenergy.com/electric-vehicles-166/ev-chargers-21027#post153620</link>
                <description><![CDATA[ Hey ​@Carolnoddings ,You’re good to go regardless of the installer! Charge Anytime doesn’t require any particular installer - you just have to have a compatible EV or Charger which can come from basically anywhere that is approved by the manufacturer and (for EV Chargers) has been installed by a qualified installer with manufacturer approval.This allows for folks to switch to OVO with already installed chargers (for example) or so you can choose a preferred installer if you’d rather someone else did it.Once it’s in place, you can grab the OVO Charge app and go from there.Just curious, but are you new to EVs and, if so, what EV did you pick? ]]></description>
                <author>Blastoise186</author>
                <guid>https://forum.ovoenergy.com/electric-vehicles-166/ev-chargers-21027#post153620</guid>
                <category>Electric vehicles</category>
                <comments>https://forum.ovoenergy.com/electric-vehicles-166/ev-chargers-21027#comments</comments>
                <source url="https://forum.ovoenergy.com/ev-chargers-166/ev-chargers-21027">EV chargers</source>
            </item>
                                
            <item>
                <title>geo in home display</title>
                <pubDate>Mon, 27 Apr 2026 14:39:15 +0200</pubDate>
                <link>https://forum.ovoenergy.com/smart-meters-136/geo-in-home-display-21028#post153618</link>
                <description><![CDATA[ Hi,depending on the model of your IHD, there are some settings and guide here  ]]></description>
                <author>BPLightlog</author>
                <guid>https://forum.ovoenergy.com/smart-meters-136/geo-in-home-display-21028#post153618</guid>
                <category>Smart meters</category>
                <comments>https://forum.ovoenergy.com/smart-meters-136/geo-in-home-display-21028#comments</comments>
                <source url="https://forum.ovoenergy.com/geo-in-home-display-136/geo-in-home-display-21028">geo in home display</source>
            </item>
                                
            <item>
                <title>geo in home display</title>
                <pubDate>Mon, 27 Apr 2026 14:30:44 +0200</pubDate>
                <link>https://forum.ovoenergy.com/smart-meters-136/geo-in-home-display-21028#post153617</link>
                <description><![CDATA[  New Geo in home display only showing usage in kw but not pence. That display is permanently showing 0.49 used.  Contacted support team but not much help. ]]></description>
                <author>Merilly</author>
                <guid>https://forum.ovoenergy.com/smart-meters-136/geo-in-home-display-21028#post153617</guid>
                <category>Smart meters</category>
                <comments>https://forum.ovoenergy.com/smart-meters-136/geo-in-home-display-21028#comments</comments>
                <source url="https://forum.ovoenergy.com/geo-in-home-display-136/geo-in-home-display-21028">geo in home display</source>
            </item>
                                
            <item>
                <title>EV chargers</title>
                <pubDate>Mon, 27 Apr 2026 14:29:42 +0200</pubDate>
                <link>https://forum.ovoenergy.com/electric-vehicles-166/ev-chargers-21027#post153616</link>
                <description><![CDATA[ As an OVO customer If I get a Hypervolt 3 Pro fitted by another contractor do I still get free Charge any Time or is this only available through your installation. Thank you ]]></description>
                <author>Carolnoddings</author>
                <guid>https://forum.ovoenergy.com/electric-vehicles-166/ev-chargers-21027#post153616</guid>
                <category>Electric vehicles</category>
                <comments>https://forum.ovoenergy.com/electric-vehicles-166/ev-chargers-21027#comments</comments>
                <source url="https://forum.ovoenergy.com/ev-chargers-166/ev-chargers-21027">EV chargers</source>
            </item>
                                
            <item>
                <title>duel fuel heating</title>
                <pubDate>Mon, 27 Apr 2026 14:19:42 +0200</pubDate>
                <link>https://forum.ovoenergy.com/home-and-heating-138/duel-fuel-heating-21022#post153614</link>
                <description><![CDATA[ That sounds like a good start. The only advice I would give is to keep it simple. Some people start off complex control systems designed to make life simple and spend all their time trying to make it work. I would say start simple and only make it as complex as it absolutely has to be. I used Tapo smart plugs for simple time control but you can get temperature sensors and switch things on and off accordingly. Peter  ]]></description>
                <author>Peter E</author>
                <guid>https://forum.ovoenergy.com/home-and-heating-138/duel-fuel-heating-21022#post153614</guid>
                <category>Home and heating</category>
                <comments>https://forum.ovoenergy.com/home-and-heating-138/duel-fuel-heating-21022#comments</comments>
                <source url="https://forum.ovoenergy.com/duel-fuel-heating-138/duel-fuel-heating-21022">duel fuel heating</source>
            </item>
                                
            <item>
                <title>Power Move - We can&#039;t show your average peak use without more meter data</title>
                <pubDate>Mon, 27 Apr 2026 14:17:50 +0200</pubDate>
                <link>https://forum.ovoenergy.com/power-move-156/power-move-we-can-t-show-your-average-peak-use-without-more-meter-data-21024#post153613</link>
                <description><![CDATA[ 	Hey ​@Jwitchell 	 	Sorry to hear about the issues you’ve been having with this.	 	I reached out to the Power Move team who’d like to take a look into this. I’ve sent you a PM so we can help sort this out if you’d be able to check that out and reply.	Thanks Abby. I&#039;ve replied to your message. ]]></description>
                <author>Jwitchell</author>
                <guid>https://forum.ovoenergy.com/power-move-156/power-move-we-can-t-show-your-average-peak-use-without-more-meter-data-21024#post153613</guid>
                <category>Power Move</category>
                <comments>https://forum.ovoenergy.com/power-move-156/power-move-we-can-t-show-your-average-peak-use-without-more-meter-data-21024#comments</comments>
                <source url="https://forum.ovoenergy.com/power-move-we-can-t-show-your-average-peak-use-without-more-meter-data-156/power-move-we-can-t-show-your-average-peak-use-without-more-meter-data-21024">Power Move - We can&#039;t show your average peak use without more meter data</source>
            </item>
                                
            <item>
                <title>duel fuel heating</title>
                <pubDate>Mon, 27 Apr 2026 14:08:10 +0200</pubDate>
                <link>https://forum.ovoenergy.com/home-and-heating-138/duel-fuel-heating-21022#post153612</link>
                <description><![CDATA[ Thanks for your response. I think the best way to look at it is Wi-Fi sockets, can they be linked to some kind of house thermostat? I could just get basic dual fuel heating elements for my designer radiators and towel rails.I think it may be better to go down there home assistant routeThe reason why I’m looking at dual fuel is when he gets really cold as mentioned I could always just use my central heating. I would also like to use , if possible, my unused cylinder in my attic that has the cap where an immersion heater can be fitted.  ]]></description>
                <author>Mick l</author>
                <guid>https://forum.ovoenergy.com/home-and-heating-138/duel-fuel-heating-21022#post153612</guid>
                <category>Home and heating</category>
                <comments>https://forum.ovoenergy.com/home-and-heating-138/duel-fuel-heating-21022#comments</comments>
                <source url="https://forum.ovoenergy.com/duel-fuel-heating-138/duel-fuel-heating-21022">duel fuel heating</source>
            </item>
                                
            <item>
                <title>Top Ups Declining</title>
                <pubDate>Mon, 27 Apr 2026 14:02:56 +0200</pubDate>
                <link>https://forum.ovoenergy.com/my-pay-as-you-go-account-159/top-ups-declining-21023#post153611</link>
                <description><![CDATA[ Thanks for replying.  The app seems to be OK now. ]]></description>
                <author>hallj12345</author>
                <guid>https://forum.ovoenergy.com/my-pay-as-you-go-account-159/top-ups-declining-21023#post153611</guid>
                <category>My Pay As You Go account</category>
                <comments>https://forum.ovoenergy.com/my-pay-as-you-go-account-159/top-ups-declining-21023#comments</comments>
                <source url="https://forum.ovoenergy.com/top-ups-declining-159/top-ups-declining-21023">Top Ups Declining</source>
            </item>
                                
            <item>
                <title>New heating system but struggling to get the right tariff</title>
                <pubDate>Mon, 27 Apr 2026 14:00:31 +0200</pubDate>
                <link>https://forum.ovoenergy.com/home-and-heating-138/new-heating-system-but-struggling-to-get-the-right-tariff-21001#post153610</link>
                <description><![CDATA[ ​@juliamc that&#039;s useful to know.  ]]></description>
                <author>Peter E</author>
                <guid>https://forum.ovoenergy.com/home-and-heating-138/new-heating-system-but-struggling-to-get-the-right-tariff-21001#post153610</guid>
                <category>Home and heating</category>
                <comments>https://forum.ovoenergy.com/home-and-heating-138/new-heating-system-but-struggling-to-get-the-right-tariff-21001#comments</comments>
                <source url="https://forum.ovoenergy.com/new-heating-system-but-struggling-to-get-the-right-tariff-138/new-heating-system-but-struggling-to-get-the-right-tariff-21001">New heating system but struggling to get the right tariff</source>
            </item>
                                
            <item>
                <title>Power Move - We can&#039;t show your average peak use without more meter data</title>
                <pubDate>Mon, 27 Apr 2026 13:59:21 +0200</pubDate>
                <link>https://forum.ovoenergy.com/power-move-156/power-move-we-can-t-show-your-average-peak-use-without-more-meter-data-21024#post153609</link>
                <description><![CDATA[ Hey ​@Leo Moran  Thanks for reaching out, I’ve now removed the above as requested. Thank you again for your co-operation and understanding. ]]></description>
                <author>Abby_OVO</author>
                <guid>https://forum.ovoenergy.com/power-move-156/power-move-we-can-t-show-your-average-peak-use-without-more-meter-data-21024#post153609</guid>
                <category>Power Move</category>
                <comments>https://forum.ovoenergy.com/power-move-156/power-move-we-can-t-show-your-average-peak-use-without-more-meter-data-21024#comments</comments>
                <source url="https://forum.ovoenergy.com/power-move-we-can-t-show-your-average-peak-use-without-more-meter-data-156/power-move-we-can-t-show-your-average-peak-use-without-more-meter-data-21024">Power Move - We can&#039;t show your average peak use without more meter data</source>
            </item>
                                
            <item>
                <title>Top Ups Declining</title>
                <pubDate>Mon, 27 Apr 2026 13:51:19 +0200</pubDate>
                <link>https://forum.ovoenergy.com/my-pay-as-you-go-account-159/top-ups-declining-21023#post153608</link>
                <description><![CDATA[ Hey ​@hallj12345, I see that you&#039;ve posted this question in a few different places, so I wanted to let you know that we’ve checked in with our team about any top-up issues others might be experiencing.  We usually keep the banner at the top of the Forum updated with any PAYG outages, so that’s a good spot to check first. If you&#039;re still having trouble after that, reaching out to Support is always a great next step.  I&#039;m really glad to hear you were able to top up over the phone! It sounds like the apps have been a bit tricky for you. We’ll keep you posted as soon as we get more information  ]]></description>
                <author>Chris_OVO</author>
                <guid>https://forum.ovoenergy.com/my-pay-as-you-go-account-159/top-ups-declining-21023#post153608</guid>
                <category>My Pay As You Go account</category>
                <comments>https://forum.ovoenergy.com/my-pay-as-you-go-account-159/top-ups-declining-21023#comments</comments>
                <source url="https://forum.ovoenergy.com/top-ups-declining-159/top-ups-declining-21023">Top Ups Declining</source>
            </item>
                                
            <item>
                <title>New heating system but struggling to get the right tariff</title>
                <pubDate>Mon, 27 Apr 2026 13:26:57 +0200</pubDate>
                <link>https://forum.ovoenergy.com/home-and-heating-138/new-heating-system-but-struggling-to-get-the-right-tariff-21001#post153607</link>
                <description><![CDATA[ Of course. There’s no rush. But no, not exactly. The IHD will just show what’s coming and going with the grid. If you’re using grid electricity it’ll show a positive number, if you’re exporting solar it’ll be a negative number. Eg it’s very sunny right now and mine is exporting 🥳 over 5 kW. The minus sign is on the far left by the  ]]></description>
                <author>juliamc</author>
                <guid>https://forum.ovoenergy.com/home-and-heating-138/new-heating-system-but-struggling-to-get-the-right-tariff-21001#post153607</guid>
                <category>Home and heating</category>
                <comments>https://forum.ovoenergy.com/home-and-heating-138/new-heating-system-but-struggling-to-get-the-right-tariff-21001#comments</comments>
                <source url="https://forum.ovoenergy.com/new-heating-system-but-struggling-to-get-the-right-tariff-138/new-heating-system-but-struggling-to-get-the-right-tariff-21001">New heating system but struggling to get the right tariff</source>
            </item>
                                
            <item>
                <title>Power Move - We can&#039;t show your average peak use without more meter data</title>
                <pubDate>Mon, 27 Apr 2026 13:11:15 +0200</pubDate>
                <link>https://forum.ovoenergy.com/power-move-156/power-move-we-can-t-show-your-average-peak-use-without-more-meter-data-21024#post153606</link>
                <description><![CDATA[ ​@Abby_OVO Hello Abby. A comment I made earlier has been taken as a bad joke. I have tried to remove the comment to prevent any further offence. Could you possibly take it down for me and in the mean time I apologise to anyone who may have taken said offence. Thanks. ]]></description>
                <author>Leo Moran</author>
                <guid>https://forum.ovoenergy.com/power-move-156/power-move-we-can-t-show-your-average-peak-use-without-more-meter-data-21024#post153606</guid>
                <category>Power Move</category>
                <comments>https://forum.ovoenergy.com/power-move-156/power-move-we-can-t-show-your-average-peak-use-without-more-meter-data-21024#comments</comments>
                <source url="https://forum.ovoenergy.com/power-move-we-can-t-show-your-average-peak-use-without-more-meter-data-156/power-move-we-can-t-show-your-average-peak-use-without-more-meter-data-21024">Power Move - We can&#039;t show your average peak use without more meter data</source>
            </item>
                                
            <item>
                <title>duel fuel heating</title>
                <pubDate>Mon, 27 Apr 2026 12:56:31 +0200</pubDate>
                <link>https://forum.ovoenergy.com/home-and-heating-138/duel-fuel-heating-21022#post153605</link>
                <description><![CDATA[ Hi ​@Mick l, welcome to the forum as Abby said.  I haven&#039;t got any linked systems or solar but as you have mentioned it solar is not going to be a large contributor to heating in the winter and you don&#039;t need it in the summer. That leaves spring and autumn where solar will help out to some extent. I use cheap electric with an air to air heat pump for most of my heating and supplement that with gas on the very coldest days. I&#039;ll have a look around for solar/heating combinations and get back to you. I will probably ask ChatGPT and follow up leads that are promising. I&#039;ll probably get back to you this afternoon. What make are your designer rads? Peter   ]]></description>
                <author>Peter E</author>
                <guid>https://forum.ovoenergy.com/home-and-heating-138/duel-fuel-heating-21022#post153605</guid>
                <category>Home and heating</category>
                <comments>https://forum.ovoenergy.com/home-and-heating-138/duel-fuel-heating-21022#comments</comments>
                <source url="https://forum.ovoenergy.com/duel-fuel-heating-138/duel-fuel-heating-21022">duel fuel heating</source>
            </item>
                                
            <item>
                <title>Underfloor heating from Permanently connected radio meter.</title>
                <pubDate>Mon, 27 Apr 2026 12:48:46 +0200</pubDate>
                <link>https://forum.ovoenergy.com/home-and-heating-138/underfloor-heating-from-permanently-connected-radio-meter-21025#post153604</link>
                <description><![CDATA[ Hello Blastoise186, Thank you for the information. I will try and put some photos on when I get out of hospital. I am 87 and not very good with the modern technology but I will give it a try, Thank you once again. ]]></description>
                <author>Confused358</author>
                <guid>https://forum.ovoenergy.com/home-and-heating-138/underfloor-heating-from-permanently-connected-radio-meter-21025#post153604</guid>
                <category>Home and heating</category>
                <comments>https://forum.ovoenergy.com/home-and-heating-138/underfloor-heating-from-permanently-connected-radio-meter-21025#comments</comments>
                <source url="https://forum.ovoenergy.com/underfloor-heating-from-permanently-connected-radio-meter-138/underfloor-heating-from-permanently-connected-radio-meter-21025">Underfloor heating from Permanently connected radio meter.</source>
            </item>
                                
            <item>
                <title>Power Move - We can&#039;t show your average peak use without more meter data</title>
                <pubDate>Mon, 27 Apr 2026 12:47:05 +0200</pubDate>
                <link>https://forum.ovoenergy.com/power-move-156/power-move-we-can-t-show-your-average-peak-use-without-more-meter-data-21024#post153603</link>
                <description><![CDATA[ Hey ​@Jwitchell  Sorry to hear about the issues you’ve been having with this. I reached out to the Power Move team who’d like to take a look into this. I’ve sent you a PM so we can help sort this out if you’d be able to check that out and reply. ]]></description>
                <author>Abby_OVO</author>
                <guid>https://forum.ovoenergy.com/power-move-156/power-move-we-can-t-show-your-average-peak-use-without-more-meter-data-21024#post153603</guid>
                <category>Power Move</category>
                <comments>https://forum.ovoenergy.com/power-move-156/power-move-we-can-t-show-your-average-peak-use-without-more-meter-data-21024#comments</comments>
                <source url="https://forum.ovoenergy.com/power-move-we-can-t-show-your-average-peak-use-without-more-meter-data-156/power-move-we-can-t-show-your-average-peak-use-without-more-meter-data-21024">Power Move - We can&#039;t show your average peak use without more meter data</source>
            </item>
                                
            <item>
                <title>New heating system but struggling to get the right tariff</title>
                <pubDate>Mon, 27 Apr 2026 12:27:37 +0200</pubDate>
                <link>https://forum.ovoenergy.com/home-and-heating-138/new-heating-system-but-struggling-to-get-the-right-tariff-21001#post153602</link>
                <description><![CDATA[ ​@juliamc will do it may take a few days  to collect info as i have quite a busy week with hospital appointments etc for my partner. By the way will solar useage appear on my IHD?  ]]></description>
                <author>Viv1966</author>
                <guid>https://forum.ovoenergy.com/home-and-heating-138/new-heating-system-but-struggling-to-get-the-right-tariff-21001#post153602</guid>
                <category>Home and heating</category>
                <comments>https://forum.ovoenergy.com/home-and-heating-138/new-heating-system-but-struggling-to-get-the-right-tariff-21001#comments</comments>
                <source url="https://forum.ovoenergy.com/new-heating-system-but-struggling-to-get-the-right-tariff-138/new-heating-system-but-struggling-to-get-the-right-tariff-21001">New heating system but struggling to get the right tariff</source>
            </item>
                                
            <item>
                <title>Guaranteed Standards of Performance (GSOP) compensation - a guide</title>
                <pubDate>Mon, 27 Apr 2026 12:16:20 +0200</pubDate>
                <link>https://forum.ovoenergy.com/understanding-bills-payments-172/guaranteed-standards-of-performance-gsop-compensation-a-guide-21026#post153601</link>
                <description><![CDATA[ Guaranteed Standards of Performance Guaranteed Standards of Performance (GSOP) are a set of service guidelines set out by our regulator, Ofgem, that all UK energy suppliers must adhere to. They ensure that we give you the best possible service. If we fail to meet any of these standards we’re required to issue a £40 GSOP payment as compensation. Below you can find out more about the GSOP standards, and when we’d pay the £40 compensation. We’re required to pay the £40 within 10 working days of any GSOP failure. If we don’t make the payment within 10 working days, we’ll pay you a further £40.   Meter appointments  Our engineers carry out appointments to install smart meters, or to fix or replace faulty meters. If we ever book a meter appointment for you, we’ll agree to a date and four-hour time slot with you. If we need to cancel or re-arrange the appointment, then we need to give you at least 24 hours’ notice. We’re also required to send an engineer with the correct skills and tools for the job. If you request an initial smart meter installation, we have to offer an appointment date within 30 days, and then complete the installation within six weeks. Please note, this is only the case for your first attempted smart meter installation. If we fail any of these requirements, we’ll credit your account (or send a cheque if you’re a PAYG customer) with a £40 GSOP payment.  Faulty meters  If you tell us that you think your meter isn’t working as it should be then there are standards we must meet, depending on what type of meter you have: Traditional or smart credit (pay monthly) meters If you tell us that your credit meter may be faulty we have five working days to: Check whether the meter is faulty	Let you know the next steps following this assessment	Confirm the results of the assessment and the next steps in writing If we don’t meet these requirements then a £40 GSOP payment will be made for each failure.  Traditional or smart prepayment (Pay As You Go / PAYG) meters  If you think your PAYG meter is broken and you’re off supply we’ll either fix the issue remotely, or send an engineer to your home: Within three hours if you’ve contacted us during the week (Monday - Friday) between 8am - 8pm	Within four hours if you’ve contacted us on a weekend or bank holiday If you think your PAYG meter is broken, but you’re on supply, we’ll agree the next course of action with you: Within three hours if you’ve contacted us during the week (Monday - Friday) between 8am - 8pm	Within four hours if you’ve contacted us on a weekend or bank holiday If you contact us outside of working hours we’ll contact you as soon as possible the next day. If we don’t meet any of these requirements then we’ll send the £40 GSOP payment as a cheque.  Smart meters and In Home Displays (IHDs)  If you think your smart meter isn’t working as it should be, then the same timelines, regulations and compensation amounts listed above apply based upon your meter type. Within five working days OVO need to complete an assessment, agree the next steps, and confirm this all in writing if you believe: We’re not receiving automatic meter readings from your smart meter(s)	You receive an inaccurate bill due to the smart meter(s) not sending automatic readings	Your IHD isn’t displaying real-time information such as usage, costs and rates	You’re unable to top up your meter remotely (if you’re a PAYG customer) Failure to meet any of these standards will mean we’ll add a £40 GSOP payment to your account (or send a cheque if you’re a PAYG customer).  Reconnecting your supply If we’ve disconnected your electricity and/or gas supply due to unpaid debt, then we’ll reconnect the supply once you’ve made the necessary payment. If the payment is made within OVO working hours, we’re regulated to reconnect your supply within 24 hours. If the payment is made outside of our working hours, then we must reconnect the supply by the next working day. Failure to meet these requirements will mean we’ll pay the £40 GSOP compensation.  Switching suppliers and moving house  When you switch suppliers, or close your account due to moving house, there are standards we must meet regarding billing and refunds: Final billing  We must issue a final bill within six weeks of the switching date or change of tenancy	We must issue a final refund within 10 working days of sending a final bill  Five working day switches  When you switch to OVO, our aim is to get you up and running as quickly as possible. With ‘faster switching’, changing energy suppliers typically takes around 5 working days, unless we’ve agreed a different date with you. There are times when your switch might take a little longer. For more details, please see the “When switching might take longer” section of our Faster Switching Policy. If we don’t complete your switch within 5 days, we’ll credit £40 into your account unless: We don’t have all the information needed to complete your switch	We think there’s evidence of a fraudulent switch	The delay is for any other reason beyond our control  Erroneous Transfers  Sometimes electricity and/or gas supplies can be switched to another energy company by mistake. This can happen due to a supplier taking over a neighbouring house’s supply, a mistake in an address, or human error. In the Industry this is known as an Erroneous Transfer (ET). If your energy supply is switched away from us in error, we must adhere to these standards: We’ll contact the other supplier and let you know within 20 working days whether the switch happened under a valid contract	If you’ve already spoken to the other supplier, we’ll work with them to resolve the ET within 20 working days	If we confirm the switch was an ET then we’ll need to take back your supply within 21 working days of the ET being confirmed	If we take over your supply erroneously, we must return it to the other supplier If we don’t meet the above timescales, or we accidentally take over your energy supply, we’ll pay you the £40 GSOP compensation.  Electricity Distribution Networks and Gas Transporters  Electricity Distribution Networks and Gas Transporters are separate organisations in charge of the energy cables, pipework and infrastructure running up into your property. If these organisations cause an issue with your supply, they may be required to pay you compensation. Sometimes, they’ll pay us the money, which we then must credit to your account (or send as a cheque if you’re PAYG). If we fail to pay this compensation to you within ten working days of receiving it, we’ll need to add on the £40 GSOP compensation.  When you might not be eligible for £40 GSOP  In some situations, we may not offer a £40 compensation payment. These include: If an engineer can’t make your appointment due to circumstances beyond our control, like severe weather	If you tell us that you don&#039;t want us to take action on the problem you reported	If you haven’t followed the troubleshooting steps we’ve provided as part of your meter investigation	If your meter&#039;s been tampered with	If we can’t get access to your meter or home	If nobody over the age of 18 is at home when we visit for an appointment	If you turn down our offer to fix a faulty prepayment meter Please note that all of the information on this page is subject to change if Ofgem publishes new guidance. Need more help?This topic is now closed, so you won’t be able to reply here. If your question hasn’t been answered or you need more advice, feel free to ask the community — we’re here to help! Give us your feedback!Was this article helpful? Is our Library missing content? Share your anonymous feedback here and help us improve! ]]></description>
                <author>Ben_OVO</author>
                <guid>https://forum.ovoenergy.com/understanding-bills-payments-172/guaranteed-standards-of-performance-gsop-compensation-a-guide-21026#post153601</guid>
                <category>Understanding bills &amp; payments</category>
                <comments>https://forum.ovoenergy.com/understanding-bills-payments-172/guaranteed-standards-of-performance-gsop-compensation-a-guide-21026#comments</comments>
                <source url="https://forum.ovoenergy.com/guaranteed-standards-of-performance-gsop-compensation-a-guide-172/guaranteed-standards-of-performance-gsop-compensation-a-guide-21026">Guaranteed Standards of Performance (GSOP) compensation - a guide</source>
            </item>
                                
            <item>
                <title>duel fuel heating</title>
                <pubDate>Mon, 27 Apr 2026 12:13:36 +0200</pubDate>
                <link>https://forum.ovoenergy.com/home-and-heating-138/duel-fuel-heating-21022#post153600</link>
                <description><![CDATA[ Hey ​@Mick l  Welcome to the Forum, thank you for a great first post. I’m not too sure myself, though I wonder if ​@Peter E might be able to share any opinions or insights? We don’t have too many topics about set ups with solar and gas mixed but we do have the following topic which may be of interest to you:  Do also keep us updated on how you get on with this. ]]></description>
                <author>Abby_OVO</author>
                <guid>https://forum.ovoenergy.com/home-and-heating-138/duel-fuel-heating-21022#post153600</guid>
                <category>Home and heating</category>
                <comments>https://forum.ovoenergy.com/home-and-heating-138/duel-fuel-heating-21022#comments</comments>
                <source url="https://forum.ovoenergy.com/duel-fuel-heating-138/duel-fuel-heating-21022">duel fuel heating</source>
            </item>
                                
            <item>
                <title>New heating system but struggling to get the right tariff</title>
                <pubDate>Mon, 27 Apr 2026 11:53:04 +0200</pubDate>
                <link>https://forum.ovoenergy.com/home-and-heating-138/new-heating-system-but-struggling-to-get-the-right-tariff-21001#post153599</link>
                <description><![CDATA[ Great, get him to explain as much as possible about it all - and get him to explain about that app !! ]]></description>
                <author>juliamc</author>
                <guid>https://forum.ovoenergy.com/home-and-heating-138/new-heating-system-but-struggling-to-get-the-right-tariff-21001#post153599</guid>
                <category>Home and heating</category>
                <comments>https://forum.ovoenergy.com/home-and-heating-138/new-heating-system-but-struggling-to-get-the-right-tariff-21001#comments</comments>
                <source url="https://forum.ovoenergy.com/new-heating-system-but-struggling-to-get-the-right-tariff-138/new-heating-system-but-struggling-to-get-the-right-tariff-21001">New heating system but struggling to get the right tariff</source>
            </item>
                                
            <item>
                <title>New heating system but struggling to get the right tariff</title>
                <pubDate>Mon, 27 Apr 2026 11:46:12 +0200</pubDate>
                <link>https://forum.ovoenergy.com/home-and-heating-138/new-heating-system-but-struggling-to-get-the-right-tariff-21001#post153598</link>
                <description><![CDATA[ ​@juliamc  ...ok i have an oven but very rarely use it, i use the Airfryer every day, but i do use the hob.  I will collect this info and get back to you if thats ok during this time will also contact the installer about the inverter positioning too. ]]></description>
                <author>Viv1966</author>
                <guid>https://forum.ovoenergy.com/home-and-heating-138/new-heating-system-but-struggling-to-get-the-right-tariff-21001#post153598</guid>
                <category>Home and heating</category>
                <comments>https://forum.ovoenergy.com/home-and-heating-138/new-heating-system-but-struggling-to-get-the-right-tariff-21001#comments</comments>
                <source url="https://forum.ovoenergy.com/new-heating-system-but-struggling-to-get-the-right-tariff-138/new-heating-system-but-struggling-to-get-the-right-tariff-21001">New heating system but struggling to get the right tariff</source>
            </item>
                                
            <item>
                <title>New heating system but struggling to get the right tariff</title>
                <pubDate>Mon, 27 Apr 2026 11:37:00 +0200</pubDate>
                <link>https://forum.ovoenergy.com/home-and-heating-138/new-heating-system-but-struggling-to-get-the-right-tariff-21001#post153596</link>
                <description><![CDATA[ ​@BPLightlog  ....yes this was the app i downloaded and then because i couldn&#039;t  find a G- hub i tried to match my phone with the heaters which i couldn&#039;t seem to do. Consequently this led me to speaking to the installer who said you don&#039;t need to pair the heaters to the solar panels as they aren&#039;t the solar ones.  ]]></description>
                <author>Viv1966</author>
                <guid>https://forum.ovoenergy.com/home-and-heating-138/new-heating-system-but-struggling-to-get-the-right-tariff-21001#post153596</guid>
                <category>Home and heating</category>
                <comments>https://forum.ovoenergy.com/home-and-heating-138/new-heating-system-but-struggling-to-get-the-right-tariff-21001#comments</comments>
                <source url="https://forum.ovoenergy.com/new-heating-system-but-struggling-to-get-the-right-tariff-138/new-heating-system-but-struggling-to-get-the-right-tariff-21001">New heating system but struggling to get the right tariff</source>
            </item>
                                
            <item>
                <title>Faulty electric blanket</title>
                <pubDate>Mon, 27 Apr 2026 10:52:05 +0200</pubDate>
                <link>https://forum.ovoenergy.com/extra-support-168/faulty-electric-blanket-20460#post153595</link>
                <description><![CDATA[ Hi, thanks for the reply. I have tried unplugging, reapplying the lead, changing plugs etc. but unfortunately it’s definitely that the electric blanket has stopped turning on. Kind regards. ]]></description>
                <author>cnafish</author>
                <guid>https://forum.ovoenergy.com/extra-support-168/faulty-electric-blanket-20460#post153595</guid>
                <category>Extra Support </category>
                <comments>https://forum.ovoenergy.com/extra-support-168/faulty-electric-blanket-20460#comments</comments>
                <source url="https://forum.ovoenergy.com/faulty-electric-blanket-168/faulty-electric-blanket-20460">Faulty electric blanket</source>
            </item>
                                
            <item>
                <title>Faulty electric blanket</title>
                <pubDate>Mon, 27 Apr 2026 10:46:52 +0200</pubDate>
                <link>https://forum.ovoenergy.com/extra-support-168/faulty-electric-blanket-20460#post153594</link>
                <description><![CDATA[ Hey ​@cnafish, Have you had a chance to try plugging it into a different socket? That could help us rule out any issues. Is the blanket completely not turning on, or does it turn on for a little while and then shut off? I’m just trying to gather some information so we can get to the bottom of this together! If it really has no power in several sockets, just let me know, and I’d be happy to check if we have any replacement options available for you. ]]></description>
                <author>Chris_OVO</author>
                <guid>https://forum.ovoenergy.com/extra-support-168/faulty-electric-blanket-20460#post153594</guid>
                <category>Extra Support </category>
                <comments>https://forum.ovoenergy.com/extra-support-168/faulty-electric-blanket-20460#comments</comments>
                <source url="https://forum.ovoenergy.com/faulty-electric-blanket-168/faulty-electric-blanket-20460">Faulty electric blanket</source>
            </item>
                                
            <item>
                <title>New Renault 5, Pod Point and Ovo Charge Anytime - cannot smart charge</title>
                <pubDate>Mon, 27 Apr 2026 10:03:26 +0200</pubDate>
                <link>https://forum.ovoenergy.com/electric-vehicles-166/new-renault-5-pod-point-and-ovo-charge-anytime-cannot-smart-charge-21007#post153592</link>
                <description><![CDATA[ As it turns out there’s a lot of stuff online about the IOG - Zappi - Renault smart charging not working ‍♀️ I still haven’t got a smart charge to work yet ! Thank goodness we have lots of Sun and a roof full of solar panels. ]]></description>
                <author>juliamc</author>
                <guid>https://forum.ovoenergy.com/electric-vehicles-166/new-renault-5-pod-point-and-ovo-charge-anytime-cannot-smart-charge-21007#post153592</guid>
                <category>Electric vehicles</category>
                <comments>https://forum.ovoenergy.com/electric-vehicles-166/new-renault-5-pod-point-and-ovo-charge-anytime-cannot-smart-charge-21007#comments</comments>
                <source url="https://forum.ovoenergy.com/new-renault-5-pod-point-and-ovo-charge-anytime-cannot-smart-charge-166/new-renault-5-pod-point-and-ovo-charge-anytime-cannot-smart-charge-21007">New Renault 5, Pod Point and Ovo Charge Anytime - cannot smart charge</source>
            </item>
                                
            <item>
                <title>ovo charge and solar compatability</title>
                <pubDate>Mon, 27 Apr 2026 09:54:50 +0200</pubDate>
                <link>https://forum.ovoenergy.com/electric-vehicles-166/ovo-charge-and-solar-compatability-21019#post153591</link>
                <description><![CDATA[ Thanks ​@connollyt46 - we look forward to hearing further news from you (hopefully good news). ]]></description>
                <author>Ben_OVO</author>
                <guid>https://forum.ovoenergy.com/electric-vehicles-166/ovo-charge-and-solar-compatability-21019#post153591</guid>
                <category>Electric vehicles</category>
                <comments>https://forum.ovoenergy.com/electric-vehicles-166/ovo-charge-and-solar-compatability-21019#comments</comments>
                <source url="https://forum.ovoenergy.com/ovo-charge-and-solar-compatability-166/ovo-charge-and-solar-compatability-21019">ovo charge and solar compatability</source>
            </item>
                                
            <item>
                <title>ALT-HAN has failed again (no Smart Gas Readings or IHD usage for Gas)</title>
                <pubDate>Mon, 27 Apr 2026 09:51:40 +0200</pubDate>
                <link>https://forum.ovoenergy.com/smart-meters-136/alt-han-has-failed-again-no-smart-gas-readings-or-ihd-usage-for-gas-21020#post153590</link>
                <description><![CDATA[ Morning ​@davidbu65, I hope you had a good weekend. I’ll reach out to ​@Lukepeniket_OVO internally to see if there’s an update he can share about this. ]]></description>
                <author>Ben_OVO</author>
                <guid>https://forum.ovoenergy.com/smart-meters-136/alt-han-has-failed-again-no-smart-gas-readings-or-ihd-usage-for-gas-21020#post153590</guid>
                <category>Smart meters</category>
                <comments>https://forum.ovoenergy.com/smart-meters-136/alt-han-has-failed-again-no-smart-gas-readings-or-ihd-usage-for-gas-21020#comments</comments>
                <source url="https://forum.ovoenergy.com/alt-han-has-failed-again-no-smart-gas-readings-or-ihd-usage-for-gas-136/alt-han-has-failed-again-no-smart-gas-readings-or-ihd-usage-for-gas-21020">ALT-HAN has failed again (no Smart Gas Readings or IHD usage for Gas)</source>
            </item>
                                
            <item>
                <title>Cord Zero Error 220</title>
                <pubDate>Mon, 27 Apr 2026 09:47:33 +0200</pubDate>
                <link>https://forum.ovoenergy.com/electric-vehicles-166/cord-zero-error-220-20985#post153589</link>
                <description><![CDATA[ Great news ​@RustyPort - I’m happy it’s sorted for you and with a goodwill gesture as well. ]]></description>
                <author>Ben_OVO</author>
                <guid>https://forum.ovoenergy.com/electric-vehicles-166/cord-zero-error-220-20985#post153589</guid>
                <category>Electric vehicles</category>
                <comments>https://forum.ovoenergy.com/electric-vehicles-166/cord-zero-error-220-20985#comments</comments>
                <source url="https://forum.ovoenergy.com/cord-zero-error-220-166/cord-zero-error-220-20985">Cord Zero Error 220</source>
            </item>
                                
            <item>
                <title>New Renault 5, Pod Point and Ovo Charge Anytime - cannot smart charge</title>
                <pubDate>Mon, 27 Apr 2026 09:41:34 +0200</pubDate>
                <link>https://forum.ovoenergy.com/electric-vehicles-166/new-renault-5-pod-point-and-ovo-charge-anytime-cannot-smart-charge-21007#post153588</link>
                <description><![CDATA[ ​@Marcel Bertie good morning, I hope you had a good weekend. Thanks for providing such a helpful update - it’ll no doubt help others in the same position. I’m happy to hear it’s all working now, and of course fire any more questions our way if you’ve got them. Thanks for your help here as well ​@Nealeb, and ​@juliamc I hope Octopus can get yours sorted ASAP. ]]></description>
                <author>Ben_OVO</author>
                <guid>https://forum.ovoenergy.com/electric-vehicles-166/new-renault-5-pod-point-and-ovo-charge-anytime-cannot-smart-charge-21007#post153588</guid>
                <category>Electric vehicles</category>
                <comments>https://forum.ovoenergy.com/electric-vehicles-166/new-renault-5-pod-point-and-ovo-charge-anytime-cannot-smart-charge-21007#comments</comments>
                <source url="https://forum.ovoenergy.com/new-renault-5-pod-point-and-ovo-charge-anytime-cannot-smart-charge-166/new-renault-5-pod-point-and-ovo-charge-anytime-cannot-smart-charge-21007">New Renault 5, Pod Point and Ovo Charge Anytime - cannot smart charge</source>
            </item>
                                
            <item>
                <title>No PAYG number or PAN number</title>
                <pubDate>Mon, 27 Apr 2026 09:34:14 +0200</pubDate>
                <link>https://forum.ovoenergy.com/smart-meters-136/no-payg-number-or-pan-number-21021#post153587</link>
                <description><![CDATA[ Thanks for your help here ​@Nukecad. ​@NotSoSmartMeters I hope you’re well. Please let us know how things are going now after the weekend - I’m hoping you’re all set up now but, if not, let us know and we’ll do our best to help you. If you’re in need of PAN numbers then the PAYG Support Team can give you these. They should have been emailed to you in the first instance, so check your junk folder in case they came there.  Have you already asked to be switched to Pay Monthly? If so I’m hoping this may have already been done. If not, have another chat with the Support Team about this - they’ll be able to get you switched over. ]]></description>
                <author>Ben_OVO</author>
                <guid>https://forum.ovoenergy.com/smart-meters-136/no-payg-number-or-pan-number-21021#post153587</guid>
                <category>Smart meters</category>
                <comments>https://forum.ovoenergy.com/smart-meters-136/no-payg-number-or-pan-number-21021#comments</comments>
                <source url="https://forum.ovoenergy.com/no-payg-number-or-pan-number-136/no-payg-number-or-pan-number-21021">No PAYG number or PAN number</source>
            </item>
                                
            <item>
                <title>ovo charge and solar compatability</title>
                <pubDate>Mon, 27 Apr 2026 09:22:18 +0200</pubDate>
                <link>https://forum.ovoenergy.com/electric-vehicles-166/ovo-charge-and-solar-compatability-21019#post153586</link>
                <description><![CDATA[ I turned the charger off and back on again - the most technical fix of all - and that has cleared the 220 error.  I have logged in using the same credentials and everything seems to be synced.  I will do a charge tomorrow and see how I get on  thanks for both of your help in the meantime  ]]></description>
                <author>connollyt46</author>
                <guid>https://forum.ovoenergy.com/electric-vehicles-166/ovo-charge-and-solar-compatability-21019#post153586</guid>
                <category>Electric vehicles</category>
                <comments>https://forum.ovoenergy.com/electric-vehicles-166/ovo-charge-and-solar-compatability-21019#comments</comments>
                <source url="https://forum.ovoenergy.com/ovo-charge-and-solar-compatability-166/ovo-charge-and-solar-compatability-21019">ovo charge and solar compatability</source>
            </item>
                                
            <item>
                <title>Power Move - We can&#039;t show your average peak use without more meter data</title>
                <pubDate>Mon, 27 Apr 2026 09:12:20 +0200</pubDate>
                <link>https://forum.ovoenergy.com/power-move-156/power-move-we-can-t-show-your-average-peak-use-without-more-meter-data-21024#post153585</link>
                <description><![CDATA[ The current day never shows, that’s because although the meter saves the half hourly usage figures they are only sent to the DCC once a day.(Then OVO requests them from the DCC, all that usually overnight but sometimes not until later, there can be delays at either/both DCC or OVO in getting the figures onto your account).If the half hour figures are showing in your Usage but not in Power Move then that would seem to suggest that the PM team are not requesting, or not receiveing, them for some reason.You could contact support and ask if they will transfer you to the Power Move team, but TBH I’m not sure if they can do that or if they can only note your request and then pass it on to the team.​@Bradley_OVO is there any chance that you could ask Ashley and the PM team to look into this for ​@Jwitchell ? ]]></description>
                <author>Nukecad</author>
                <guid>https://forum.ovoenergy.com/power-move-156/power-move-we-can-t-show-your-average-peak-use-without-more-meter-data-21024#post153585</guid>
                <category>Power Move</category>
                <comments>https://forum.ovoenergy.com/power-move-156/power-move-we-can-t-show-your-average-peak-use-without-more-meter-data-21024#comments</comments>
                <source url="https://forum.ovoenergy.com/power-move-we-can-t-show-your-average-peak-use-without-more-meter-data-156/power-move-we-can-t-show-your-average-peak-use-without-more-meter-data-21024">Power Move - We can&#039;t show your average peak use without more meter data</source>
            </item>
                                
            <item>
                <title>New heating system but struggling to get the right tariff</title>
                <pubDate>Mon, 27 Apr 2026 08:48:45 +0200</pubDate>
                <link>https://forum.ovoenergy.com/home-and-heating-138/new-heating-system-but-struggling-to-get-the-right-tariff-21001#post153582</link>
                <description><![CDATA[ When you have the visit from the compliance officer ​@Viv1966 , ask about this It looks like it should give you the additional information on your system including the solar feed. It will only work if they installed the “G Control System”  ]]></description>
                <author>BPLightlog</author>
                <guid>https://forum.ovoenergy.com/home-and-heating-138/new-heating-system-but-struggling-to-get-the-right-tariff-21001#post153582</guid>
                <category>Home and heating</category>
                <comments>https://forum.ovoenergy.com/home-and-heating-138/new-heating-system-but-struggling-to-get-the-right-tariff-21001#comments</comments>
                <source url="https://forum.ovoenergy.com/new-heating-system-but-struggling-to-get-the-right-tariff-138/new-heating-system-but-struggling-to-get-the-right-tariff-21001">New heating system but struggling to get the right tariff</source>
            </item>
                                
            <item>
                <title>Underfloor heating from Permanently connected radio meter.</title>
                <pubDate>Mon, 27 Apr 2026 00:59:07 +0200</pubDate>
                <link>https://forum.ovoenergy.com/home-and-heating-138/underfloor-heating-from-permanently-connected-radio-meter-21025#post153581</link>
                <description><![CDATA[ Hey ​@Confused358 ,Based on what you’re saying… I think you’ve got a THTC (Total Heat Total Control) setup - with this type, certain heating sources are allowed to run 24/7/365 at a reduced rate. This is not a recommended option if you no longer have Storage Heaters and Immersion Heaters - it’s probably costing you more than it should.You will need to swap for a Smart Meter to resolve this. Support for ALL RTS Meters are being phased out over the next couple of years and the shutdown process has already started - some areas of the country have already had RTS Services disabled for example.I’d suggest having a word with OVO about this and see what other tariff options might be more suitable for you. But before you do that, can you post some photos of the meter setup real quick? If you can, I might be able to give more accurate advice.Thanks! ]]></description>
                <author>Blastoise186</author>
                <guid>https://forum.ovoenergy.com/home-and-heating-138/underfloor-heating-from-permanently-connected-radio-meter-21025#post153581</guid>
                <category>Home and heating</category>
                <comments>https://forum.ovoenergy.com/home-and-heating-138/underfloor-heating-from-permanently-connected-radio-meter-21025#comments</comments>
                <source url="https://forum.ovoenergy.com/underfloor-heating-from-permanently-connected-radio-meter-138/underfloor-heating-from-permanently-connected-radio-meter-21025">Underfloor heating from Permanently connected radio meter.</source>
            </item>
                                
            <item>
                <title>New heating system but struggling to get the right tariff</title>
                <pubDate>Mon, 27 Apr 2026 00:17:29 +0200</pubDate>
                <link>https://forum.ovoenergy.com/home-and-heating-138/new-heating-system-but-struggling-to-get-the-right-tariff-21001#post153580</link>
                <description><![CDATA[ That is from an app. I have an electric car as well as the solar and battery, so I have two apps with this type of diagram. This MyEnergi one is actually the car charger, the other app is for the battery. I’ve no doubt there’s one for the solar inverter too (my Solis inverter in the photo earlier in this thread), but I didn’t need another app!!!Your installer should be able to sort out the app for your inverter so you can see what’s going on. Let’s hope 🥺Wattage-wise it’s really only things involving heat that use lots of electricity, so water heating, space heating, then oven (an air fryer can use a lot less than an oven), tumble dryer…  ]]></description>
                <author>juliamc</author>
                <guid>https://forum.ovoenergy.com/home-and-heating-138/new-heating-system-but-struggling-to-get-the-right-tariff-21001#post153580</guid>
                <category>Home and heating</category>
                <comments>https://forum.ovoenergy.com/home-and-heating-138/new-heating-system-but-struggling-to-get-the-right-tariff-21001#comments</comments>
                <source url="https://forum.ovoenergy.com/new-heating-system-but-struggling-to-get-the-right-tariff-138/new-heating-system-but-struggling-to-get-the-right-tariff-21001">New heating system but struggling to get the right tariff</source>
            </item>
                                
            <item>
                <title>New heating system but struggling to get the right tariff</title>
                <pubDate>Sun, 26 Apr 2026 23:51:58 +0200</pubDate>
                <link>https://forum.ovoenergy.com/home-and-heating-138/new-heating-system-but-struggling-to-get-the-right-tariff-21001#post153579</link>
                <description><![CDATA[ Gosh this is so interesting.....i really wish the installer had put the inverter somewhere where we could see it...or is that an app in the photo? But yes of course i will endeavour to find out wattages...is this just for the heating system or or other things? I would love this in my house as its so easy to understand. ]]></description>
                <author>Viv1966</author>
                <guid>https://forum.ovoenergy.com/home-and-heating-138/new-heating-system-but-struggling-to-get-the-right-tariff-21001#post153579</guid>
                <category>Home and heating</category>
                <comments>https://forum.ovoenergy.com/home-and-heating-138/new-heating-system-but-struggling-to-get-the-right-tariff-21001#comments</comments>
                <source url="https://forum.ovoenergy.com/new-heating-system-but-struggling-to-get-the-right-tariff-138/new-heating-system-but-struggling-to-get-the-right-tariff-21001">New heating system but struggling to get the right tariff</source>
            </item>
                                
            <item>
                <title>Underfloor heating from Permanently connected radio meter.</title>
                <pubDate>Sun, 26 Apr 2026 23:41:28 +0200</pubDate>
                <link>https://forum.ovoenergy.com/home-and-heating-138/underfloor-heating-from-permanently-connected-radio-meter-21025#post153578</link>
                <description><![CDATA[ Hello, I have two meters, one for standard electricity and the other which connected to a radio signal meter. I have two consumer units, one for standard electricity and the other for storage heating which I do not have. The consumer unit which is connected to the radio meter has a large sticker on it which says PERMANENTLY CONNECTED. This supply although from the radio meter never goes off. I have underfloor heating and hot water which runs from this consumer unit and is on all the time apart from when the room thermostats switch it off. Would I need to smart meters. Is this setup correct. Thank you all. ]]></description>
                <author>Confused358</author>
                <guid>https://forum.ovoenergy.com/home-and-heating-138/underfloor-heating-from-permanently-connected-radio-meter-21025#post153578</guid>
                <category>Home and heating</category>
                <comments>https://forum.ovoenergy.com/home-and-heating-138/underfloor-heating-from-permanently-connected-radio-meter-21025#comments</comments>
                <source url="https://forum.ovoenergy.com/underfloor-heating-from-permanently-connected-radio-meter-138/underfloor-heating-from-permanently-connected-radio-meter-21025">Underfloor heating from Permanently connected radio meter.</source>
            </item>
                                
            <item>
                <title>Extended Fixed tariff - when are early exit fees payable?</title>
                <pubDate>Sun, 26 Apr 2026 23:17:39 +0200</pubDate>
                <link>https://forum.ovoenergy.com/my-account-140/extended-fixed-tariff-when-are-early-exit-fees-payable-21014#post153577</link>
                <description><![CDATA[ 	I checked back in with the same specialist about this as I didn’t think that would be a necessary change and they’ve confirmed there’s no need to do anything differently during the renewal period.	 	​@Abby_OVO I think you missed the point of my question, and we both got side-tracked …We have established that sliding seamlessly from one plan to another - as happened on 1 April - doesn’t alter the ‘joining’ date which determines the conditions for an exit fee to be payable. Sliding seamlessly from my Extended Fixed plan to another during the renewal period won’t attract an exit fee, but the sterner terms - “Exit fee: £75.00 if you end your contract” - will apparently still apply. Switching to a different plan - e.g. Simpler Energy - just for a day before entering into a new Extended Fixed contract should generate a new ‘joining date’ and so ensure that the exit fee conditions are the more favourable ones -  “… if you change your supplier.” Does your specialist agree with this assessment? PS I asked Bendog about the specific exit fee terms of her contract. I looked them up for myself and was a bit surprised to see this:  Spot the difference between §6.1 and §6.2 .I may seem to be making heavy weather of this, but I had to fight last time I switched tariffs to get a wrongly-applied exit fee reversed.] ]]></description>
                <author>Firedog</author>
                <guid>https://forum.ovoenergy.com/my-account-140/extended-fixed-tariff-when-are-early-exit-fees-payable-21014#post153577</guid>
                <category>My account</category>
                <comments>https://forum.ovoenergy.com/my-account-140/extended-fixed-tariff-when-are-early-exit-fees-payable-21014#comments</comments>
                <source url="https://forum.ovoenergy.com/extended-fixed-tariff-when-are-early-exit-fees-payable-140/extended-fixed-tariff-when-are-early-exit-fees-payable-21014">Extended Fixed tariff - when are early exit fees payable?</source>
            </item>
                                
            <item>
                <title>Power Move - We can&#039;t show your average peak use without more meter data</title>
                <pubDate>Sun, 26 Apr 2026 19:47:07 +0200</pubDate>
                <link>https://forum.ovoenergy.com/power-move-156/power-move-we-can-t-show-your-average-peak-use-without-more-meter-data-21024#post153576</link>
                <description><![CDATA[ 		Are you seeing your half hourly usage on the Usage page of the app?		Yes, although not for the current day. I.e. all dates show up to but not including the current day. Edit: Google says &quot;These half-hourly (HH) readings show 48 data points daily and are accessible the next day, rather than in real-time for the current day.&quot; ]]></description>
                <author>Jwitchell</author>
                <guid>https://forum.ovoenergy.com/power-move-156/power-move-we-can-t-show-your-average-peak-use-without-more-meter-data-21024#post153576</guid>
                <category>Power Move</category>
                <comments>https://forum.ovoenergy.com/power-move-156/power-move-we-can-t-show-your-average-peak-use-without-more-meter-data-21024#comments</comments>
                <source url="https://forum.ovoenergy.com/power-move-we-can-t-show-your-average-peak-use-without-more-meter-data-156/power-move-we-can-t-show-your-average-peak-use-without-more-meter-data-21024">Power Move - We can&#039;t show your average peak use without more meter data</source>
            </item>
                                
            <item>
                <title>Power Move - We can&#039;t show your average peak use without more meter data</title>
                <pubDate>Sun, 26 Apr 2026 18:50:23 +0200</pubDate>
                <link>https://forum.ovoenergy.com/power-move-156/power-move-we-can-t-show-your-average-peak-use-without-more-meter-data-21024#post153575</link>
                <description><![CDATA[ Are you seeing your half hourly usage on the Usage page of the app? ]]></description>
                <author>Nukecad</author>
                <guid>https://forum.ovoenergy.com/power-move-156/power-move-we-can-t-show-your-average-peak-use-without-more-meter-data-21024#post153575</guid>
                <category>Power Move</category>
                <comments>https://forum.ovoenergy.com/power-move-156/power-move-we-can-t-show-your-average-peak-use-without-more-meter-data-21024#comments</comments>
                <source url="https://forum.ovoenergy.com/power-move-we-can-t-show-your-average-peak-use-without-more-meter-data-156/power-move-we-can-t-show-your-average-peak-use-without-more-meter-data-21024">Power Move - We can&#039;t show your average peak use without more meter data</source>
            </item>
                                
            <item>
                <title>Power Move - We can&#039;t show your average peak use without more meter data</title>
                <pubDate>Sun, 26 Apr 2026 18:02:09 +0200</pubDate>
                <link>https://forum.ovoenergy.com/power-move-156/power-move-we-can-t-show-your-average-peak-use-without-more-meter-data-21024#post153574</link>
                <description><![CDATA[ I&#039;ve emailed Ovo with screenshots. Do you think they will solve their end, or will I need to access my meter, or will an engineer be called out? ]]></description>
                <author>Jwitchell</author>
                <guid>https://forum.ovoenergy.com/power-move-156/power-move-we-can-t-show-your-average-peak-use-without-more-meter-data-21024#post153574</guid>
                <category>Power Move</category>
                <comments>https://forum.ovoenergy.com/power-move-156/power-move-we-can-t-show-your-average-peak-use-without-more-meter-data-21024#comments</comments>
                <source url="https://forum.ovoenergy.com/power-move-we-can-t-show-your-average-peak-use-without-more-meter-data-156/power-move-we-can-t-show-your-average-peak-use-without-more-meter-data-21024">Power Move - We can&#039;t show your average peak use without more meter data</source>
            </item>
                                
            <item>
                <title>New heating system but struggling to get the right tariff</title>
                <pubDate>Sun, 26 Apr 2026 17:51:48 +0200</pubDate>
                <link>https://forum.ovoenergy.com/home-and-heating-138/new-heating-system-but-struggling-to-get-the-right-tariff-21001#post153573</link>
                <description><![CDATA[ …here I’ve put the 2kW kettle on and the solar covers most of that but the remainder has come from my battery - in your case it would come from the grid.  ]]></description>
                <author>juliamc</author>
                <guid>https://forum.ovoenergy.com/home-and-heating-138/new-heating-system-but-struggling-to-get-the-right-tariff-21001#post153573</guid>
                <category>Home and heating</category>
                <comments>https://forum.ovoenergy.com/home-and-heating-138/new-heating-system-but-struggling-to-get-the-right-tariff-21001#comments</comments>
                <source url="https://forum.ovoenergy.com/new-heating-system-but-struggling-to-get-the-right-tariff-138/new-heating-system-but-struggling-to-get-the-right-tariff-21001">New heating system but struggling to get the right tariff</source>
            </item>
                                
            <item>
                <title>New heating system but struggling to get the right tariff</title>
                <pubDate>Sun, 26 Apr 2026 17:47:05 +0200</pubDate>
                <link>https://forum.ovoenergy.com/home-and-heating-138/new-heating-system-but-struggling-to-get-the-right-tariff-21001#post153572</link>
                <description><![CDATA[ This is mine right now: the solar is producing 1.8 kW and not much is running in the house, it’s exporting 1.6 kW…  ]]></description>
                <author>juliamc</author>
                <guid>https://forum.ovoenergy.com/home-and-heating-138/new-heating-system-but-struggling-to-get-the-right-tariff-21001#post153572</guid>
                <category>Home and heating</category>
                <comments>https://forum.ovoenergy.com/home-and-heating-138/new-heating-system-but-struggling-to-get-the-right-tariff-21001#comments</comments>
                <source url="https://forum.ovoenergy.com/new-heating-system-but-struggling-to-get-the-right-tariff-138/new-heating-system-but-struggling-to-get-the-right-tariff-21001">New heating system but struggling to get the right tariff</source>
            </item>
                                
            <item>
                <title>New heating system but struggling to get the right tariff</title>
                <pubDate>Sun, 26 Apr 2026 17:44:24 +0200</pubDate>
                <link>https://forum.ovoenergy.com/home-and-heating-138/new-heating-system-but-struggling-to-get-the-right-tariff-21001#post153571</link>
                <description><![CDATA[ It would be useful if you can. It’ll give an idea of how much the solar will supply your requirements. Can you ask your installer for the inverter size too. For example on a sunny day, if the inverter is 4 kW and you run the electric shower (which may be 7 kW) the remaining 3 kW will automatically come from the grid.  ]]></description>
                <author>juliamc</author>
                <guid>https://forum.ovoenergy.com/home-and-heating-138/new-heating-system-but-struggling-to-get-the-right-tariff-21001#post153571</guid>
                <category>Home and heating</category>
                <comments>https://forum.ovoenergy.com/home-and-heating-138/new-heating-system-but-struggling-to-get-the-right-tariff-21001#comments</comments>
                <source url="https://forum.ovoenergy.com/new-heating-system-but-struggling-to-get-the-right-tariff-138/new-heating-system-but-struggling-to-get-the-right-tariff-21001">New heating system but struggling to get the right tariff</source>
            </item>
                                
            <item>
                <title>Power Move - We can&#039;t show your average peak use without more meter data</title>
                <pubDate>Sun, 26 Apr 2026 17:42:44 +0200</pubDate>
                <link>https://forum.ovoenergy.com/power-move-156/power-move-we-can-t-show-your-average-peak-use-without-more-meter-data-21024#post153570</link>
                <description><![CDATA[ It is still working here today, so probably your meter has stopped sending readings.If you go to ‘Usage’ and switch to ‘Day’ does it show you half hourly figures?PS. About that spike during PM hours on my screenshot below, - that&#039;s a Saturday so all use is counted as off peak for PM.  ]]></description>
                <author>Nukecad</author>
                <guid>https://forum.ovoenergy.com/power-move-156/power-move-we-can-t-show-your-average-peak-use-without-more-meter-data-21024#post153570</guid>
                <category>Power Move</category>
                <comments>https://forum.ovoenergy.com/power-move-156/power-move-we-can-t-show-your-average-peak-use-without-more-meter-data-21024#comments</comments>
                <source url="https://forum.ovoenergy.com/power-move-we-can-t-show-your-average-peak-use-without-more-meter-data-156/power-move-we-can-t-show-your-average-peak-use-without-more-meter-data-21024">Power Move - We can&#039;t show your average peak use without more meter data</source>
            </item>
                                
            <item>
                <title>New heating system but struggling to get the right tariff</title>
                <pubDate>Sun, 26 Apr 2026 17:26:06 +0200</pubDate>
                <link>https://forum.ovoenergy.com/home-and-heating-138/new-heating-system-but-struggling-to-get-the-right-tariff-21001#post153569</link>
                <description><![CDATA[ I will also find out from our installer where inverter is ....i suspect its the loft and will let you know. Do you still want me to find out the wattages of everything? ]]></description>
                <author>Viv1966</author>
                <guid>https://forum.ovoenergy.com/home-and-heating-138/new-heating-system-but-struggling-to-get-the-right-tariff-21001#post153569</guid>
                <category>Home and heating</category>
                <comments>https://forum.ovoenergy.com/home-and-heating-138/new-heating-system-but-struggling-to-get-the-right-tariff-21001#comments</comments>
                <source url="https://forum.ovoenergy.com/new-heating-system-but-struggling-to-get-the-right-tariff-138/new-heating-system-but-struggling-to-get-the-right-tariff-21001">New heating system but struggling to get the right tariff</source>
            </item>
                                
            <item>
                <title>Extended Fixed tariff - when are early exit fees payable?</title>
                <pubDate>Sun, 26 Apr 2026 16:37:57 +0200</pubDate>
                <link>https://forum.ovoenergy.com/my-account-140/extended-fixed-tariff-when-are-early-exit-fees-payable-21014#post153568</link>
                <description><![CDATA[ These are the costs for me for the 1 year and 2 year fixed plans (21/04/26). They are based on the OVO estimates for my usage: 2838 kWh for electricity and 5403 kWh for gas. We use gas only for heating and hot water. ]]></description>
                <author>Bendog</author>
                <guid>https://forum.ovoenergy.com/my-account-140/extended-fixed-tariff-when-are-early-exit-fees-payable-21014#post153568</guid>
                <category>My account</category>
                <comments>https://forum.ovoenergy.com/my-account-140/extended-fixed-tariff-when-are-early-exit-fees-payable-21014#comments</comments>
                <source url="https://forum.ovoenergy.com/extended-fixed-tariff-when-are-early-exit-fees-payable-140/extended-fixed-tariff-when-are-early-exit-fees-payable-21014">Extended Fixed tariff - when are early exit fees payable?</source>
            </item>
            </channel>
</rss>