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Why has my balance increased by £110?

  • 22 February 2019
  • 2 replies
  • 62 views

Hi,

Anyone ever seen this?
My credit balance has been increased from 37.36 to £147.36
There is nothing showing in the payments section of My Ovo to explain this.

So I have no clue how this happened, just hoping it is not a mistake.
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Best answer by PatrickVS 26 February 2019, 14:49

Hi,

I already found it out. Seemingly the gas network has given me compensation for a leak last summer.

Thanks
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Hi @PatrickVS - have you had a statement recently which has credited you some money back?

This could be due to a negative difference in the readings from one month to the next (if we'd estimated one month, and you've then provided a lower actual reading later).

Let us know!
Hi,

I already found it out. Seemingly the gas network has given me compensation for a leak last summer.

Thanks

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