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What are OVO Energy's bank details so I can make a payment?

  • 31 January 2019
  • 8 replies
  • 2467 views

I would love to pay my bill, but I can not find the bank details any where to use with my online banking and send via BACS. ive been on hold the past few days for over 20 minutes and unable to arrange a call whilst a work.

please some one must know where I can get the information from
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Best answer by Tim_OVO 13 February 2019, 13:02

I would love to pay my bill, but I can not find the bank details any where to use with my online banking and send via BACS.

Hi @trish bradford - hopefully this is sorted by now.

To make a one off payment or a standing order, here are OVOs bank details:

Bank: BARCLAYS
Account name: OVO ENERGY LTD Receipts
Sort code: 20-00-00
Account number: 83683249
IBAN: GB10BARC20000083683249
Swift code: BARCGB22
Reference: OVO account number + customer's postcode

Or just log in to MyOVO to make a payment online. If you haven't got a Direct Debit set up yet, you'll need to ring us to sort this: 0330 303 5063. Then you can change your bank details on MyOVO as well.

Tim
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8 replies

Userlevel 7
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I would love to pay my bill, but I can not find the bank details any where to use with my online banking and send via BACS.

Hi @trish bradford - hopefully this is sorted by now.

To make a one off payment or a standing order, here are OVOs bank details:

Bank: BARCLAYS
Account name: OVO ENERGY LTD Receipts
Sort code: 20-00-00
Account number: 83683249
IBAN: GB10BARC20000083683249
Swift code: BARCGB22
Reference: OVO account number + customer's postcode

Or just log in to MyOVO to make a payment online. If you haven't got a Direct Debit set up yet, you'll need to ring us to sort this: 0330 303 5063. Then you can change your bank details on MyOVO as well.

Tim

Could someone from OVO please confirm that the account details above are still correct?  I would like to make a one-off payment, via bank transfer.

 

Thank you.

Userlevel 7
Badge +2

@TMHarlock 

Details above should still be correct. If down the line these are incorrect you could file a dispute to get the money back.

Or you could call OVO on 0330 303 5063 and check with them if the details above are correct

Thank you!

Userlevel 7
Badge +2

Yep still correct, @TMHarlock :)

Userlevel 7
Badge +3

Those bank details need to be restored to the main OVO website here.

It still mentions bank transfer as a payment method…

 

… but then doesn’t provide the information to do so. :face_palm_tone2:

Can you please raise this with the website team, @Tim_OVO ?

Userlevel 5

We’re raising this with the team, @Transparent! :)

Userlevel 7
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Thanks @Eva_OVO 

… and whilst you’re talking to them, could you also draw their attention to the main website page on Smart Meter problems which @Ed_OVO and I discussed yesterday here.

That’s a much more tricky page to update because there’s more than one SMETS2 variant to take into account.

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