OVO seems to have a truly strange method for billing. We are told that we are £94.17 in debit on 11 July 2019 and they urge us therefore to increase our monthly payments to £125 from £109, and yet the day after, on the 12th. July, our payment of £109 goes in, resulting in a balance of £14.83 credit. There doesn't seem any facility to alter our DD date to, say, 10th. of the month, which would then change a large debit to a credit. We are hardly using any energy for goodness sake and now OVO are suggesting increasing our payments when five minutes ago their projection was that we were over paying.
My brother emailed me to say they had found a great new green aware supplier in something called Octopus Energy. I told him we were happy with OVO. I need to think again, sadly.