My usage has outdone your expectations a bit and so my account balance is currently negative. How long can it stay that way before I get in trouble?
Best answer by Tim_OVO
I am in the same situation as Dalmanly.
Thank you for your suggestion, it is useful!
It would be great to know, if there is an official deadline or date until the negative balance has to be cleared? It is just not mentioned anywhere, and I wouldn't like to get into trouble.
This all depends on the tariff you've gone for. With a fixed contract, you need a Direct Debit set up, like Darran mentioned. We ask you to keep one month's credit in the account, so falling under this for any period of time might result in a Direct Debit review increase. With Simpler Energy, you don't need a Direct Debit, and you can sit pretty with £0 balance. If you do fall into debt, we'll let you know and give you options for how to clear it.
Hope this helps,