How can I get this credit refunded?
Best answer by Anonymous
If you've just received your final bill, your leftover credit balance will be automatically refunded back to the bank account we took your Direct Debit from (this can take up to 7 working days to reach you). If you paid in arrears, the refund will get posted to your forwarding address via cheque.
If you'd like me to double check that the refund is on it's way to you, please send me a PM via our Facebook page: https://www.facebook.com/ovoenergy/ - including your full name, account number and DoB.