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I can't pay my next Direct Debit - what will happen?

  • 25 August 2019
  • 1 reply
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Hi there my bill is due to come out in the 3rd of September but won’t be able to pay my bill until the 4th so it will only be a day late. I just wanted to make sure they my gas and electric won’t be cut of straight away ?
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Best answer by Eva_OVO 27 August 2019, 12:11

Hey @Kate summers,

We'll try to take the payment on the 3rd, if this is unsuccessful we'll try again 10 days later. Your meters won't be disconnected because of this.

Thanks!
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Userlevel 5
Hey @Kate summers,

We'll try to take the payment on the 3rd, if this is unsuccessful we'll try again 10 days later. Your meters won't be disconnected because of this.

Thanks!

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