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I applied for a refund via My OVO - why is the credit that's left lower then expected?


i am £296 in credit i apply for a refund of £200 but when ovo adjust my credit i,m only in credit by £83 , where,s the other £13 gone. am i missing some thing here. apart from 13 brick.
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Best answer by Tim_OVO 6 August 2018, 12:24

john h wrote:

where's the other £13 gone?



That credit won't have disappeared @john h

Every penny that goes in or out of your account will show in your next statement. To check this now, go to the My Last Statement section of My OVO and scroll down to create an illustrative (pretend) statement: http://ovoener.gy/myovo.

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john h wrote:

where's the other £13 gone?



That credit won't have disappeared @john h

Every penny that goes in or out of your account will show in your next statement. To check this now, go to the My Last Statement section of My OVO and scroll down to create an illustrative (pretend) statement: http://ovoener.gy/myovo.

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