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How do I get a quote based on my actual consumption figures?

  • 6 February 2018
  • 7 replies
  • 287 views

I approached the OVO website for a quote (to compare with others) with a view to a possible switch. Unlike other suppliers' quote pages OVO's seemed to make no provision for basing their offer on my actual consumption figures (which I know well), but rather used some average default figures which were way OTT. I am concerned that if I did sign up the OVO system would base their charges on their estimated higher consumption figures - at least until the discrepancies became apparent in the accounts. Can one get OVO to accept my figures (as long as they are accurate)?
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Best answer by Nancy_OVO 7 February 2018, 13:14

Hey @Telegram Sam,

If you don't click on the 'refine my quote' option and input your personal usage figures, the website will generate a quote based on UK average consumption figures. These are 3,100 KWh for electricity and 12,000 KWh for gas.

Your Direct Debit quote will be based on these totals, multiplied by the given unit rates for each plan, plus standing charge and then divided by 12 to get a monthly figure. If you're selecting a fixed price plan then your unit rates and standing charges won't change, but your Direct Debit can be adjusted to better suit your usage if the quote was a bit off.

When switching suppliers, we’d always recommend comparing unit rates and standing charges, rather than a general quote. This will give you the most accurate idea of what you’ll be paying.

Hope this helps!
Nancy
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Userlevel 7
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Yes, @Telegram Sam, that's what happened when I joined OVO 3 months back.

Because I haven't yet got a Smart Meter, I've then decided to enter monthly readings. I can then compare actual usage against the "average" helpfully displayed on OVO's usage graph. I'm currently running below both their average expectation and the estimates derived from my Annual Consumption figures which I entered on the website when joining.

I'm not sure if this is because it's a mild winter or because I installed a solar-thermal panel at the same time. But it's useful to see what OVO would be estimating if I wasn't providing manual readings. Very helpful.
When comparing fuel suppliers they need figure usage for gas and figure usage for electricity. Ovo have not supplied me with these separate figures, which makes it hard to give anew supplier accurate figures. Last time I got my usage figureshowingthem individually was 2016/2017. Does anyone still get individual usage figures from ovo,or am I missing something
Userlevel 6
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HI @michaelcox06 - more info on this topic above ☝🏼

You can either take two readings 12 months apart and subtract the lower from the higher to get a years usage (if you do this for gas you'll also need to convert it to kWh). Alternatively, you can get in touch and we can provide you with your average annual consumption figures.

Cheers
Userlevel 6
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Hey @Telegram Sam,

If you don't click on the 'refine my quote' option and input your personal usage figures, the website will generate a quote based on UK average consumption figures. These are 3,100 KWh for electricity and 12,000 KWh for gas.

Your Direct Debit quote will be based on these totals, multiplied by the given unit rates for each plan, plus standing charge and then divided by 12 to get a monthly figure. If you're selecting a fixed price plan then your unit rates and standing charges won't change, but your Direct Debit can be adjusted to better suit your usage if the quote was a bit off.

When switching suppliers, we’d always recommend comparing unit rates and standing charges, rather than a general quote. This will give you the most accurate idea of what you’ll be paying.

Hope this helps!
Nancy
Yes now that I see the Refine My Quote button all is clear. I'm guessing that if I DO input my personal consumption figures then the system will calculate my monthly D/D charge as 1/12th of my annual total (without reference to UK average consumption figures)?
Hi folks

Being the dutiful son here...!

My parents are currently paying £108 per month with Eon for electricity only for a 3 bed room property, just them and my brother living there. They have electricity only as no gas. They have been on a one year fix deal and Eon have advised they will switch to another one year fixed shortly,

My uncle and aunt are being supplied by Ovo and I think mentioned this to my folks - my father has asked me to do some research as he has been poorly of late and is recovering from a couple of recent hospital stays.

As of their current Eon plan, they have been paying

14.23 p for electricity day charge
9.19 p for electricity night charge
0.19178 p for electricity standing charge

So for the period May - August 2019, their total bill was just over £220.

Under the new plan, these will change to

16.4325 p
11.8125 p
16.63305 p

respectively

Based on the same consumption as in the May - August period above, I calculate their projected bill given the same usage would be around £267.

I popped their post code and number of bed rooms into Ovo and under the two year fixed deal on offer, this would be an estimated £63 per month.

I've had a look at the Ovo charged and these appear to be

18.28 p
10.61 p
28.77 p

respectively

I have calculated the above usage using the Ovo figures and make it approximately £268.

The actual consumption was -

429
1,536
94

respectively

They are very interested in a switch but I just wonder if I have perhaps made a mistake in my calculation as they seem to be using more electricity than the Ovo estimate for their property suggests. It may be that they are usually at home but I thought I would just check to see if some kind readers would take a look and advise?

Many thanks for reading this post.

Cheers

greenak
Userlevel 7
Badge +2
Thanks for posting @greenak

I've moved your comment on to a relevant topic, which is about the same thing.

Have a look at the 'best answer' (at the top), which advises you how to navigate to the 'Refine your quote' section. That way, you can input your parents' actual usage figures and compare the quoted monthly figure to that of Eon.

😎

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