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Can I contact you to increase my direct debit amount?

  • 26 November 2018
  • 1 reply
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Hi

Just signed up but the amount of the DDR is way too low for what I know I will use. Can I ask you to increase this. If not, how long before you work this out and adjust the bill?
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Best answer by Transparent 26 November 2018, 16:23

Log in to your OVO Energy account (which is separate to this Forum).

Click the left sidebar entry "Payments"

On the Payments and Statements page, the top left-hand box is about your Direct Debit. Click the button labelled "Change Direct Debit"

Voila!
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Log in to your OVO Energy account (which is separate to this Forum).

Click the left sidebar entry "Payments"

On the Payments and Statements page, the top left-hand box is about your Direct Debit. Click the button labelled "Change Direct Debit"

Voila!

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