Tutorial

New to the OVO Community? Here's a quick tour...

  • 31 January 2020
  • 14 replies
  • 2884 views
New to the OVO Community? Here's a quick tour...
Userlevel 7

Welcome to your OVO community!

 

Are you looking to get quick support or advice? Want a place to find or create valuable content? Every topic helps our mission to get to zero carbon. We’re in this together. This is your forum, so dive in!

 

If you need an answer, have a look first!

 

If you want an answer quick, make sure to click here to see our guide on how to search our topic database. The conversation is probably already happening! For a guide on creating a topic, click here

 

Golden Rules

 

Community house rules, and T&Cs here

 

Build your profile

 

Choose a username (but don’t have ‘_OVO’ in it, or other users will think you work at OVO), add a signature and an avatar. You can also add information about your plan, meters, EV model and more on your profile. Click here to register!

 

Protect personal data

 

Please don’t share your personal, account or financial details in the forum. It’s a public online community after all…

 

Our moderators are here if you need them

 

Us moderators will be keeping an eye on things, ready to step in and help. We might move a comment, we might edit something if it’s risking your privacy or breaking the T&Cs. Forum moderators will be properly identified with the OVO logo in front of the name, and _OVO in their username. You can find out who the mod of the day is here. You can’t miss us! 

 

You can introduce yourself to other Plan Zero members, or better yet create something that helps them - you might feel like a newbie, but you’re a valuable part of this mission, so get creating! 


14 replies

Hi all. Im newbie.

Userlevel 7

Hi all. Im newbie.

 

Hi @ricardos and welcome to our community! 

 

As you’ve added a profile pic and let a few comments, you’re already considered ‘savvy’, and are no longer a newbie. Things move fast here ey!

 

I can see from your profile that you’re a Prius owner. We’d welcome a review of this hybrid in our Owning an EV section….

Hi there this project looks interesting are you still taking new accounts?.

 

Userlevel 7
Badge +2

Hi there this project looks interesting are you still taking new accounts?.

 

Welcome @Roadhog 

Pretty much what @Tim_OVO Has mentioned above! Change your profile picture, fill in your bio, get stuck in and assist other OVO users on the forum! We are all here to help one another :smile: 

Userlevel 7

Hi @Roadhog  - what brings you here? @ITGeek123 will happily chew your ear off if you’re an EV owner, or a Doom player :joy:

Userlevel 7
Badge +2

Hi @Roadhog  - what brings you here? @ITGeek123 will happily chew your ear off if you’re an EV owner, or a Doom player :joy:

@Tim_OVO Not sure if I should take that as a compliment or insult :joy: It’s not just Doom! Just gaming in general haha

EV owner was looking at the V2G trial

Userlevel 7
Badge +2

@Roadhog ah! Good thing to ask. That will possibly be @Tim_OVO or @Ash_OVO expertise. But also take a look here what Tim recently posted. 

https://forum.ovoenergy.com/vehicle-to-grid-v2g-chargers-90/our-vehicle-to-grid-v2g-trial-is-moving-into-its-next-phase-here-s-what-s-happening-7999

Hi, thank you for the tips! I’m new to this forum, so it’s very useful for me.

Userlevel 7

Welcome @cromL - did you find what you were looking for? If you need to ask us something, just click here to post your question or discussion topic - the answer will help you and others with the same question!

 

:robot:

How do i pair my smart meter to my idh?

Userlevel 7
Badge +3

Hey there @nmac234 !

The Support Team can help you to pair up a new IHD with your smart meters. It’s best done over the phone as I’m not sure Live Chat can be used for this type of request.

They’ll guide you through the steps and it should take about five minutes.

Hello,

IDH6 meter is now working, cannot find night time usage on it?

And it is waiting for Man!

Userlevel 7
Badge +3

Welcome to the forums @nmac234 .

I’ve just answered your question in another thread over at 

Please try to keep to one thread for a single question though, rather than posting the same one across several threads. It’s easier for us to keep track that way and helps to make sure other members don’t get confused.

Thanks!

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