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Why do I have to reset my password every time I log on to the forum?

  • 19 February 2019
  • 1 reply
  • 1122 views

Question is above. I use the same password every time. i use the browser to remember the password, but even if I type it in, the forum still refuses to recognise it.
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Best answer by ITGeek123 20 February 2019, 13:19

Hi @tuannq

Sounds like a bug somewhere. To determine if this is a browser issue or account issue. Please can you try private browsing which you can do so in Google chrome by pressing Ctrl Shift N

If this works, then it appears to be a browser issue rather than an account issue. If it is account, I would recommend you reset your password.

Let us know how you get on 😎
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Hi @tuannq

Sounds like a bug somewhere. To determine if this is a browser issue or account issue. Please can you try private browsing which you can do so in Google chrome by pressing Ctrl Shift N

If this works, then it appears to be a browser issue rather than an account issue. If it is account, I would recommend you reset your password.

Let us know how you get on 😎

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