Why, when I faithfully provide meter readings on time, each month, does OVO still give estimated readings on my bills?
Best answer by Darran_OVO
Updated on 08/06/21 by Jess_OVO
If you’ve got traditional meters the best date to submit a monthly meter reading is a couple of days before the next billing date. However this new online account also operates on a live-billing basis so any time in the month you can submit a meter reading and see your balance update.
The best way to avoid estimated billing is by booking a Smart Meter installation - A smart meter can send us your readings daily so your balance will always be up-to date and accurate.