I received my first gas and electricity bill last week, which was based on estimates since I had only provided a reading when I moved in. However, after realising I needed to submit monthly readings, I submitted the readings straight away and realised I was overcharged. In that month, I spent less energy than what was actually estimated.
Will the amount I was charged for be adjust now that the real usage can be calculated? How will I be refunded for that?
Many thanks for your help!
Laura
Best answer by Tim_OVO
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