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What happens with moving house with an EV smart charger?

  • 21 October 2019
  • 4 replies
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Hi all, 

 

We are current EV Everywhere customers with a smart charger fitted in July 19. We are now moving house and need to figure out what do with our smart charger.
 

Ideally we’d have a charger fitted in the new house but I don’t know if we transfer kit from old house to be house? If we don’t transfer the charger would there be an additional cost as we have already used the government grant with the first charger? 
 

Thanks

Rebecca

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Best answer by Chris_OVO 28 October 2019, 17:28

Hi @Eyes0pen - ChargedEV have advised the following on the Ts & Cs:

10.1 If you are moving out of your property, please contact us if you’d like to take your charger with you. We may be able to provide you with a quote for removing your charger and reinstalling at your new property.

Their email address is: support@chargedev.co.uk

The OLEV Grant is linked to a vehicle, and not to an address, and therefore you would need to buy another EV in order to qualify. It’s often better from a financial perspective to take your charger with you as opposed to buying a new one at full price without the grant.

Good luck with your impending move!

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@Hari_OVO can you assist with this question or do you know someone who can? 

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Hi @Eyes0pen - ChargedEV have advised the following on the Ts & Cs:

10.1 If you are moving out of your property, please contact us if you’d like to take your charger with you. We may be able to provide you with a quote for removing your charger and reinstalling at your new property.

Their email address is: support@chargedev.co.uk

The OLEV Grant is linked to a vehicle, and not to an address, and therefore you would need to buy another EV in order to qualify. It’s often better from a financial perspective to take your charger with you as opposed to buying a new one at full price without the grant.

Good luck with your impending move!

Hi @Chris_OVO , thanks for getting back to me. In the interim I had contacted customer support and got the following response  

moving the charger is quite tricky (not having access to both houses at the same time etc.) 

when I spoke to charged EV I think the cost of moving the charger was about the same as the government grant. 
With this in mind would we be okay to sign a new EV Everywhere contract with OVO once we’ve moved and get a new charger fitted if we pay the OLEV equivalent? 
Thanks
 

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Hello Rebecca,

 

Thank you for your email. Now that the equipment has been installed, it would stay at the current property but if you move house you can always sign up to EV Everywhere again to get the same service. The offer will apply to each property rather than only to you as a customer.

 

I hope this has been helpful.

 

All the best,

 

Alex

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Hey again @Eyes0pen - Am I right in thinking someone has been in touch with you? What’s the answer to this one? 

 

You won’t be the last to ask this question, so let us know if you can. :)

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