In true OVO spirit, being open and honest about the fact that, sometimes, things go wrong, we want to hear from you.
When was the last time you raised a complaint? Who did you raise it with?
Whoever it was (us included), we'd love to know what your experience was like. Was it picked up and resolved quickly? Were you kept up to date with what was happening along the way or were any promises made and not kept?
Give us all the details, good or bad - we’ll look at the feedback you give and see if we can incorporate any improvements to our own complaints procedure.
If you want to find out more about how OVO Energy handle complaints, you can here
Get posting, we look forward to reading your comments and seeing what others have to say.