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My OVO's 'Energy Breakdown' showing high costs for heating - why?


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How is my electricity breakdown 'usage' for August showing £9.11 for electric heating when there is no form of electric heating in the house? I thought smart meters were an accurate reading so is my bill too high by £9.11?
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Best answer by stateofit 30 September 2017, 20:08

Ah you're talking about the Breakdown thing yes?

It may be that the smart recognition is picking up an appliance and mistaking it for a heater, it only has usage over time to go on...

OR it might be that the system uses national averages as a baseline, and adjusts Your figures over time depending on usage data...

I am totally guessing now by the way...

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Userlevel 4
Badge +3
Ah you're talking about the Breakdown thing yes?

It may be that the smart recognition is picking up an appliance and mistaking it for a heater, it only has usage over time to go on...

OR it might be that the system uses national averages as a baseline, and adjusts Your figures over time depending on usage data...

I am totally guessing now by the way...
Userlevel 6
Badge +2
Pat Moore wrote:

How is my electricity breakdown 'usage' for August showing £9.11 for electric heating when there is no form of electric heating in the house? I thought smart meters were an accurate reading so is my bill too high by £9.11?



Unfortunately I can't give generic information on this one as I’ll need to look at your account. Can you drop me a private message with your name, DoB and OVO account number so I can help you with this, Pat Moore?

Lucy

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